Service Advisor

Perfect Placement UK Ltd; Basingstoke; On-site; GBP 35,000 - 41,000; Full time

Job summary

An automotive dealership in Basingstoke is seeking a Service Advisor to assist in their busy Service Department. The ideal candidate will provide top-level customer service and has experience in a similar role. Key responsibilities include communicating with customers about service and repair needs, producing job cards, and managing invoices. The role offers a competitive salary of up to £34,000, with OTE of circa £38,000.

Benefits

Up to £34,000 Basic Salary

Potential £400 Monthly Bonus

Well-established Main Car Dealership Environment

Fantastic Dealer Group Benefits

Qualifications

• A working experience within a Service Advisor role.
• Ability to upsell on service work and service plans.
• Familiarity with using Motor Dealership Database Software.

Responsibilities

• Professionally communicate with customers about service and repair work required.
• Produce Job Cards on in-house computer systems.
• Update Customer and Vehicle Records.
• Prepare and complete Invoices.
• Advise Customer on estimated costs and timescales.

Skills

Customer Focus

Communication

Upselling Skills

Experience with Motor Dealership Software

Job description

Overview

We are currently advertising on behalf of an Automotive dealership who are currently recruiting for a Service Advisor to assist in their busy Service Department in the Basingstoke area.

Our Motor Trade Client is seeking a Service Advisor who is high performing and can provide only the best level of customer service.

Benefits

• Up To £34,000 Basic Salary + £400 Month Bonus Potential
• Working hours: 8am – 6pm, Monday to Friday, plus one Saturday morning per month
• Well-established Main Car Dealership environment
• Main Dealer Service Advisor experience necessary
• Fantastic Dealer Group benefits

Requirements

• A working experience within a Service Advisor role
• The ability to upsell on service work and service plans
• Customer Focused and an excellent communicator
• Familiarity with using Motor Dealership Database Software

Duties of role

• Professionally communicate with customers about service and repair work required on their vehicle
• Produce Job Cards on in-house computer systems
• Update Customers and Vehicle Records
• Prepare and complete Invoices
• Advise Customer on estimated costs of repairs and timescales of work due to be completed
• Other Ad-Hoc Duties as the role requires

To apply for this Service Advisor position, please forward your CV to Dee Hogger quoting the job reference number or call our office for a chat about this position.

For your hard work, our client is offering a salary of up to £34,000 with OTE of circa £38,000.