Service Administrator

Staff For Education; Mansfield; On-site; GBP 25,000 - 30,000; Full time

Job summary

A specialist education recruitment agency is seeking a Service Administrator to provide vital support for operational and administrative functions. The role requires excellent organizational skills, previous administrative experience, and proficiency in Microsoft Office. Key responsibilities include maintaining accurate records, supporting compliance checks, and liaising with candidates and clients. The agency offers a supportive environment, full training, and competitive salary, making a real difference in education. Reduced hours during school holidays are also included.

Benefits

Full training and ongoing support

Reduced hours in school holidays

Supportive and friendly working environment

Opportunity to develop within a growing agency

Qualifications

• Previous experience in an administrative or office-based role.
• Strong written and verbal communication skills.
• Ability to manage confidential information with discretion.

Responsibilities

• Provide comprehensive administrative support to the recruitment team.
• Support the compliance process for candidates.
• Liaise with schools to support booking and placement administration.
• Support payroll and timesheet administration.

Skills

Excellent organisational skills

Strong attention to detail

Confident using Microsoft Office

Strong written and verbal communication skills

Ability to manage confidential information

Proactive and reliable approach

Job description

Staff for Education is a specialist education recruitment agency dedicated to providing high-quality teaching and support staff to schools, academies, and education settings across our local community.

As a business rooted in the local area, we pride ourselves on building strong relationships, delivering a personal and ethical recruitment service, and contributing positively to the communities we serve.

Due to continued growth, we are now looking to appoint a Service Administrator to support our team and help us maintain the high standards our clients and candidates expect.

As a Service Administrator, you will play a vital role in supporting the operational and administrative functions of the business. This is a varied and fast-paced role, ideal for someone who is highly organised and confident managing multiple tasks in a professional environment.

Key responsibilities include:

Administrative & Office Support

• Provide comprehensive administrative support to the recruitment team
• Maintain accurate and up-to-date records on internal systems and databases
• Handle incoming calls, emails, and enquiries in a professional and friendly manner
• Manage documentation, filing, and data entry tasks efficiently

Compliance & Safeguarding

• Support the compliance process for candidates, including right to work checks, DBS documentation, qualification checks, and reference checks
• Ensure all records meet current safeguarding and education recruitment regulations
• Monitor expiry dates and request updated documentation where required

Candidate & Client Support

• Act as a point of contact for candidates during their onboarding process
• Liaise with schools to support booking and placement administration
• Assist with issuing contracts, confirmation details, and assignment information

General Duties

• Support payroll and timesheet administration
• Contribute to continuous improvement of administrative processes
• Carry out any other reasonable administrative tasks to support the business

The ideal candidate will have:

• Previous experience in an administrative or office-based role
• Excellent organisational skills and strong attention to detail
• Confident using Microsoft Office (Word, Excel, Outlook)
• Strong written and verbal communication skills
• Ability to manage confidential information with discretion
• A proactive and reliable approach to work

What we offer:

• A supportive and friendly working environment
• Full training and ongoing support
• Opportunity to develop within a growing education recruitment agency
• Competitive salary
• Reduced hours in school holidays (still paid in full)
• A role that makes a real difference to schools and education professionals

To apply, please submit a copy of your up to date CV.

Staff for Education is committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to relevant safeguarding checks.