Service Administrator

Barnardo's; East Midlands; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known charity organization is seeking two Service Administrators to join their Leicestershire Residential Services team. This full-time role involves providing administrative and financial support across residential homes to ensure effective service delivery for vulnerable children and families. Ideal candidates will have strong Excel skills, be proficient in Microsoft Office, and possess excellent organizational abilities. Flexibility to travel to various homes is essential. Interviews are scheduled in December and January, and early applications are encouraged.

Qualifications

• Strong experience with Excel, creating and managing spreadsheets.
• Proficiency in Microsoft Office (Word, Excel, Outlook).
• Confident numeracy and literacy skills for calculations and reporting.

Responsibilities

• Manage petty cash reconciliation for homes.
• Produce financial reports for stakeholders.
• Support recruitment administration, including DBS applications.
• Maintain accurate filing systems, ensuring GDPR compliance.

Skills

Strong experience with Excel

Proficiency in Microsoft Office

Confident numeracy and literacy skills

Experience managing financial systems

Excellent organisational skills

Familiarity with Health & Safety processes

Proven experience in a busy office environment

Ability to manage a varied workload

Tools

Power BI

Job description

Join Our Team as a Service Administrator!

We're excited to offer a fantastic opportunity for two Service Administrators to join our dynamic and growing Leicestershire Residential Services team on a full‑time, permanent basis. In this vital role, you'll provide high‑quality administrative and financial support across our residential homes, helping to ensure the smooth and effective running of services that deliver essential care to some of the most vulnerable children, young people, and families in Leicestershire.

Base Location: Ivan House, Coalville

Working Hours: Monday to Friday, 9:00 am – 5:00 pm. We are also open to part‑time arrangements (18.125 hours per week) through a job share. If this is your preference, please clearly indicate it in your written application.

Travel: Flexibility to travel to our eight residential homes across Coalville, Hinckley, Syston, Mountsorrel, Braunstone, and Market Harborough is essential.

Key Responsibilities

• Manage petty cash reconciliation for at least two homes, raise purchase orders, and process invoices.
• Produce financial reports for both internal and external stakeholders.
• Support recruitment administration, including processing DBS applications.
• Assist with premises and vehicle security, ensuring safety systems are in place and effective.
• Coordinate calendars and arrange meetings across the service.
• Maintain accurate filing systems and ensure GDPR compliance.
• Support or oversee health and safety and fire safety responsibilities as delegated.

What We're Looking For

• Strong experience with Excel, including creating and managing spreadsheets.
• Proficiency in Microsoft Office (Word, Excel, Outlook) and Power BI.
• Confident numeracy and literacy skills to handle calculations and reporting.
• Experience managing financial systems such as petty cash and budget monitoring.
• A collaborative team player with excellent organisational skills.
• Familiarity with Health & Safety processes and compliance documentation.
• Proven experience in a busy office environment.
• Ability to manage a varied workload with competing priorities in a proactive and adaptable way.

If you're ready to make a meaningful impact while developing your career in a supportive and purpose‑driven environment, we'd love to hear from you!

Interview Dates

First stage telephone interviews will take place on 17th December 2025.

Second stage interviews conducted using MS Teams will take place on 6th January 2026.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.