Server/Waiter/Waitress

Brasserie Blanc; Oxford; Sur place; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

National Living Wage + TRONC

Training & development

EAP access

EarlyPay

Maternity leave

Paternity leave

Referral bonus

Staff discounts

Birthday gift

Long service

Retail discounts

Cycle to work

Résumé du poste

Heartwood Collection is hiring friendly Waiter/Waitress to join our team across our cosy pubs and brasseries. You’ll deliver warm, attentive service, help guests with menus, and ensure every visit feels like home.

As an award-winning hospitality group, we offer training, staff discounts, early pay options, and progression opportunities as we expand from 40 locations toward 60 by 2027. Enjoy maternity/paternity leave and referral rewards in a welcoming community.

Qualifications

• You’re a people person with great interpersonal skills and love making guests feel special.
• You’re flexible, reliable, and passionate about delivering excellent service.
• Have an interest in great quality food and high standards.

Responsabilités

• Take orders and serve food and drinks to guests.
• Ensure guest satisfaction and handle payments at the table or bar.
• Assist with setup, service, and closing duties to maintain standards.

Connaissances

People skills

Customer service

Flexible

Description du poste

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

We’re an award-winning group of cosy pubs and atmospheric brasseries that truly feel like home. From the elegance of Brasserie Blanc to the charm of Heartwood Inns, we pride ourselves on serving fresh, seasonal dishes to our local communities.

What we offer:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship