Server/Waiter/Waitress

The Red Deer, Horsham; Horsham; On-site; GBP 10,000 - 40,000; Full time

Job summary

A popular hospitality establishment in Horsham is seeking a passionate Waiter / Waitress to join their vibrant team. The role involves delivering exceptional service and engaging with guests to create a warm atmosphere. Ideal candidates are reliable, flexible, and have a keen interest in quality food. Benefits include enhanced leave, referral bonuses, discounted meals, and various perks. Join a multi-award-winning team committed to growth and excellence in hospitality.

Benefits

Referral Bonus up to £1,500

50% off food

Employee Assistance Program

Enhanced Maternity & Paternity leave

Discounts through Reward Gateway

Cycle to Work Scheme

Birthday gift and Long Service Recognition

Qualifications

• Great interpersonal skills and ability to make guests feel special.
• Flexible, reliable, and attentive to delivering excellent service.
• Interest in high-quality food and maintaining high standards.

Responsibilities

• Join a vibrant team to deliver exceptional service.
• Engage with customers to create a welcoming atmosphere.
• Ensure food quality and presentation meet high standards.

Skills

Interpersonal skills

Customer service

Flexibility

Reliability

Passion for quality food

Job description

Waiter / Waitress

At Heartwood Collection, we’re on the lookout for passionate and vibrant individuals to join our team as a Waiter / Waitress.

What we offer:

• Pay is based on National Living Wage + TRONC*
• Bespoke training and development through our Stepping Stones programme
• Access to the Employee Assistance Program with Hospitality Action
• Instant pay access through EarlyPay
• Enhanced Maternity & Paternity leave
• Up to £1,500 Referral Bonus
• 50% off food at any Heartwood Inns or Brasserie Blanc, plus a 20% discount for family and friends
• A birthday gift and Long Service Recognition
• Discounts on hundreds of retailers and experiences via Reward Gateway
• Cycle to Work Scheme

About You:

• You’re a people person with great interpersonal skills and love making guests feel special
• You’re flexible, reliable, and passionate about delivering excellent service
• Have an interest in great quality food and high standards

Heartwood Collection is a multi-award-winning hospitality group:

• Sunday Times Best Places to Work winner 2024
• Double winner at the Publican Awards 2024
• Best Pub Brand/ Concept at the Publican Awards 2025

At Heartwood Collection, we’re excited about the future. With over 40 locations now and plans to expand to more than 60 by 2027, including over 500 bedrooms, there’s never been a better time to join us. We’re committed to growing our team with progression opportunities across our estate.

Join us and be part of a community that’s warm, genuine, and full of life.

*The hourly rate includes the National Living Wage and TRONC, calculated from the expected 6 months’ average.

Please note, we cannot take applications from overseas or that require sponsorship

Compensation: Minimum Wage