Server / Waiter / Waitress

Radisson Hotel Group; Birmingham; On-site; GBP 20,000 - 25,000; Full time

Job summary

A global hotel group is seeking a Food and Beverage Assistant to join their dynamic team in Birmingham. This role emphasizes delivering memorable service experiences while ensuring guest satisfaction. The ideal candidate will possess a positive attitude, strong communication skills, and the ability to work well within a team. Opportunities for professional growth and development are abundant in this position, along with a competitive benefits package including complimentary meals and travel discounts.

Benefits

Special rates for team members

Comprehensive development programs

Contributory pension scheme

Complimentary meals on duty

Uniform provided

Access to Employee Assistance Programme

Opportunities for progression

28 days holiday for full-time members

Free use of leisure facilities

Qualifications

• Ability to create extraordinary service experiences.
• Experience in a similar position is beneficial but not essential.
• Must be a keen team player dedicated to guest satisfaction.

Responsibilities

• Ensure guest satisfaction and smooth department operation.
• Deliver memorable service experiences to guests.
• Work proactively to anticipate guests' needs.

Skills

Flexibility

Positive attitude

Attention to detail

Teamwork

Strong verbal communication

Creative problem-solving

Job description

Radisson Hotel Group is one of the world's largest hotel groups withten distinctive hotel brands, and more than 1,160 hotels in operation and

under development in 95+ countries. The Group’s overarching brand promise is

Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true

Moment Makers and together we bring the culture, spirit, environment and

opportunities that empower you to be your best, every day, everywhere, every

time. Together, we make Every Moment Matter.

We are now looking for a Food and Beverage Assistant to join our dynamic

team here at Radisson Hotel Group!

We focus on you as a person, your skills, talents, and passion – not only on

your resume. Because mindset is what it’s all about. And you can grow the rest

with us. That's a promise!

What We Offer Our Food and Beverage Assistant

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes :

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times (where applicable)

The Food and Beverage Assistant Role

Our food and beverage team are sophisticated hosts with an instinctive ability

to anticipate guests’ needs by being in the right place at the right time and delivering

an experience that is beyond expectation - creating memorable moments for our

guests.

• Our Food and Beverage Assistants are keen as mustard where service is concerned!
• Work proactively to ensure guest satisfaction and the smooth running of the food and beverage department.
• Join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Food and Beverage Assistant

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

A modern and sophisticated hotel where convenience meets style for our business and leisure guest. Soaring above the surrounding cityscape in an impressive 39-storey structure, the Radisson Blu Hotel in Birmingham is located at the heart of everything Birmingham has to offer, from exciting attractions, entertainment and dining to transport links and business premises. An inviting place to unwind, each of our 211 rooms and suites are furnished with sophisticated, contemporary décor, feature floor-to-ceiling windows with stunning city views, as well as an on-site restaurant, bar, leisure facailities and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.