Server - FB Ashford

The Big Table Group Limited; Ashford; On-site; GBP 11,000 - 18,000; Full time

Benefits offered by this job

Tronc

Flexible working

Discounts on food

Wellbeing support

Apprenticeships

Free meals on shift

Early wage access

Gym discounts

Theme park savings

Job summary

Frankie & Benny's, part of The Big Table Group Limited, is seeking a Server/Waiter/Waitress to join the Front of House team at our Ashford location. You’ll deliver warm, friendly service, guide guests through the menu, and contribute to a lively restaurant floor.

We offer flexible contracts, hourly pay with tronc, great staff discounts across brands, and opportunities for growth within the group. You’ll be part of a welcoming, energetic team that values individuality and guest experience.

Qualifications

• Experience in hospitality is valued but not required.
• Excellent communication and a positive attitude.
• Ability to work as part of a team in a busy restaurant.
• Willingness to learn and adapt in a friendly environment.

Responsibilities

• Deliver warm, friendly, and memorable service to every guest.
• Be the face of the restaurant—bringing energy, personality, and fun to the floor.
• Guide guests through our menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Skills

Hospitality

Customer service

Teamwork

Communication

Job description

Server - FB Ashford

Employer

Big Table Group

Location

TN25 4BN

Salary

Up to £12.71 per hour plus tronc

Closing date

17 Sep 2026

Job Type

Front of House jobs

Sector

Restaurants jobs

Contract Type

Full Time, Part Time/Flexible

Job Details

Serve Up Smiles - Join Frankie & Benny's as a Server!

At Frankie & Benny's, we believe life's best moments are shared—over burgers, pizzas, and unforgettable memories. If you love great food, great vibes, and making people feel special, we'd love to welcome you to our Front of House team as a Server/Waiter/Waitress!

Why Join Frankie & Benny's?

• Hourly pay and opportunity to earn Tronc
• A Place for Everyone - We celebrate individuality and believe our differences make us stronger. Whoever you are, if you bring energy and enthusiasm, there's a place for you here!
• Flexible Working - Contracts that fit your lifestyle.
• Tasty Discounts - 50% off food and drink across all Big Table Group brands, plus 25% off for friends & family.
• Wellbeing & Support - Our Employee Assistance Program includes a 24/7 virtual GP, mental health support, second medical opinion service, and more.
• Career Growth - Fully funded apprenticeships and development opportunities (Hospitality Team Member Level 2).
• Perks & Rewards - Free meals on shift, early access to wages, discounted gym memberships, and exclusive savings on theme parks, shopping, and more!
• Team Celebrations - Competitions, team parties, and chances to win e-points to spend on your favourite retailers.

What You'll Do as a Server:

• Deliver warm, friendly, and memorable service to every guest.
• Be the face of the restaurant-bringing energy, personality, and fun to the floor.
• Guide guests through our menu and help them find their new favourites.
• Work as part of a team that supports each other and celebrates wins together.
• Share your ideas—we love fresh thinking and open conversations.

Who We're Looking For:

If you love hospitality, enjoy chatting with people, and take pride in making guests feel welcome, you could be exactly who we're looking for.

At Frankie & Benny's, our front of house teams are the face of everything we do. From warm welcomes and great service to creating those little moments that keep guests coming back, you'll play a big part in making every visit feel special. You'll be part of a friendly, supportive team where you can be yourself, learn new skills, and grow in confidence.

We're proud to be an inclusive workplace where everyone belongs. If you need any reasonable adjustments during the hiring process, just let us know — we're always happy to help.

Thinking about using AI tools for your application? They can help you get started, but what really stands out to us is you — your personality, enthusiasm, and love for looking after guests.

What's the process?

Application CV review interview offer and onboarding

You don't need loads of experience — just a positive attitude, a smile, and a genuine love for hospitality. If you enjoy working with people and being part of a buzzing restaurant team, we'd love to welcome you to Frankie & Benny's.

Ready to bring your personality to the floor?