Serious Injury Ops Leader - Coach, Deliver Results

Sue Ross Recruitment Ltd; Wakefield; On-site; GBP 40,000 - 60,000; Full time

Job summary

A recruitment firm is seeking an Operations Manager to lead a team of Serious Injury professionals. This role focuses on coaching and mentoring the team to ensure targets are met while driving growth and engagement in line with business strategies. The ideal candidate will have proven leadership experience in a regulated environment and strong people management skills. This is a pivotal position contributing to operational success and excellent client service.

Qualifications

• Experience in a leadership role within a regulated environment.
• Ability to inspire and coach teams effectively.
• Track record of meeting operational and customer service goals.

Responsibilities

• Lead and motivate a team towards operational success.
• Ensure performance and quality targets are achieved.
• Manage recruitment and resources to maintain efficiency.
• Collaborate with senior leaders for continuous improvement.

Skills

Proven leadership experience in a regulated, customer-focused environment

Strong people management skills

Operational acumen

Excellent communication and problem-solving skills

Commitment to continuous improvement

Job description

A recruitment firm is seeking an Operations Manager to lead a team of Serious Injury professionals. This role focuses on coaching and mentoring the team to ensure targets are met while driving growth and engagement in line with business strategies. The ideal candidate will have proven leadership experience in a regulated environment and strong people management skills. This is a pivotal position contributing to operational success and excellent client service.