Sensory Research Manager

Eurofins USA Agroscience Services; Crawley; On-site; GBP 40,000 - 50,000; Full time

Job summary

A leading market research company based in Crawley is seeking a Research Manager to oversee research projects and client communication. You will manage the full research lifecycle, ensuring adherence to strategic guidelines and quality standards. Ideal candidates will have at least 3 years of market research experience and strong organizational skills. Join a dynamic team that values innovation and collaboration.

Qualifications

• Minimum 3 years of industry experience in market research and/or sensory research.
• Knowledge of food and/or personal care / OTC pharma products.
• Excellent written and oral communication skills in English.

Responsibilities

• Manage client communication before, during and after project delivery.
• Autonomously manage and coordinate complex research projects.
• Ensure projects meet objectives, are delivered on time and within budget.

Skills

Market research experience

Quantitative research methodologies

Qualitative research methodologies

Proficiency in MS Office

Excellent communication skills

Organizational skills

Job description

Company Description

We are the leading international sensory and consumer research company specializing in food, beverages, cosmetics, personal care, and other consumer products. We have 19 proprietary state-of-the-art facilities across France, Germany, Italy, Switzerland, Spain, United Kingdom, Morocco, China and the USA, and cover more than 65 countries through our network of approved partners.

SAM provides tailor-made solutions, delivering actionable guidelines to make our clients’ brands and products memorable.

SAM is a great place to work.

Join SAM to work with the most competent, creative, and fun team in the industry and let your work, opinions and ideas contribute to the future of sensory and consumer research.

Become your most extraordinary self with support and development throughout your career.

Best in class

Join our very diverse team of sensory scientists, food technologists, statisticians, psychologists, sociologists, strategic thinkers, marketeers, field managers, technicians and other sensory and research experienced colleagues.

We’re proud to be part of the Eurofins Group

World-leader in Testing for Life. With about 61 000 employees, Eurofins is a global leader in testing services and over the last 20 years has been one of the fastest growing companies in the world, thanks to its innovation in technology and service.

Job Description

Reporting to an Associate Research Director or a Research Director, a Research Manager is the primary contact for client communication before/during/after projects and owns and delivers full research projects.

Responsibilities

• Client Management: a. Can be a Key Account Manager (KAM) for 1 or a few clients b. Direct contact for communication before, during and after projects delivery
• Project Management: a. Autonomous management, implementation and coordination of complex research projects b. Taking clients brief and writing study proposals c. Propose appropriate methodologies and research approaches d. Prepare estimates for ad hoc studies e. Contribute in negotiating contracts, or specifications, technically, methodologically and financially f. Ensure that projects meet objectives and are delivered on-time and within budget g. Ensure that the project work meets agreed quality standards h. Report writing with storytelling i. Presentation of results, including relevant recommendations j. Moderation of some expert panel sessions for training and evaluation purposes k. Responsible of panel performance: analysis, recommendations, and action plan execution
• Strategy: Ensuring that ongoing activities and projects adhere to the company's strategic guidelines
• Revenue: Share feedback with managers on clients needs & potential revenue risks
• People: a. Close collaboration with the Data Solutions Hub (our in-house data analysis team) b. Work closely with other members of our sensory and research teams and the fieldwork team

Qualifications

• Minimum 3 years of industry experience in market research and/or sensory research
• Knowledge of food and/or personal care / OTC pharma products, quantitative and qualitative consumer research methodologies, sensory methodologies and statistics
• Excellent written and oral communication skills in English
• Proficiency in MS Office: Word, Excel, PowerPoint, etc
• Rigorous, responsive and proactive
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines