Senior Waiter / Waitress

The Wolseley; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A prestigious restaurant group in London is seeking a Senior Waiter to enhance guests' dining experiences with attentive and knowledgeable service. The ideal candidate will be involved in daily restaurant operations while fostering loyalty among customers. The role offers a variety of benefits including discounts on food and drinks, enhanced family leave, and access to mental health resources. Join a diverse team dedicated to creating memorable dining experiences in an esteemed environment.

Benefits

Generous discount on food and drinks

Team incentive up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages via Wagestream

Unique training calendar with masterclasses

Qualifications

• Proven capability in restaurant operations from breakfast to dinner.
• Ability to engage with customers and make tailored suggestions.
• Experience in delivering high standards of service.

Responsibilities

• Oversee all restaurant operations throughout the day.
• Ensure guests' needs are understood and met with pride.
• Build customer loyalty through exceptional service.

Skills

Attentive service

Knowledge of food and drinks

Collaboration with departments

Job description

The Wolseley is an all-day café‑restaurant, serving a wide variety of British and European classics. The Wolseley opened its doors on Piccadilly in 2003 and has since earned its reputation as one of London’s most respected restaurants.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence – a team‑led incentive, earning up to £100 in high‑street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group‑wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

Visit our career page for a detailed list of our benefits https://thewolseleyhospitalitygroup.com/careers/.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer’s in Marylebone, Soutine in St John’s Wood, Bellanger in Islington, Manzi’s in Soho and The Wolseley City in Monument.