Senior Waiter/ Waitress

Bellanger Team; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

A well-known hospitality group in Greater London is seeking a Senior Waiter to enhance the dining experience at Bellanger. This role involves collaborating with various departments, ensuring customer loyalty through personalized service, and being a key player in restaurant operations. Ideal candidates will have strong customer service skills and a detail-oriented mindset. This position offers various benefits, including discounts and support for families.

Benefits

Generous discount on food and drinks

Team-led incentive program

Enhanced maternity and paternity leave

Access to mental health counselling

Advance access to earned wages

Training and masterclasses

Qualifications

• Ability to provide attentive, personalized service.
• Strong communication skills to address guest needs.
• Experience in restaurant operations is beneficial.

Responsibilities

• Instrumental in restaurant operations from breakfast to dinner.
• Capture and shape guests’ needs with knowledgeable responses.
• Foster customer loyalty with attentive service.

Skills

Customer service

Attention to detail

Team collaboration

Job description

A neighbourhood fixture in the heart of Islington, Bellanger is a lively café, restaurant and bar, serving brunch, lunch and supper dishes inspired by the coastal regions of the Mediterranean, as well as a selection of brasserie classics.

The restaurant combines elegant period detailing with a relaxed layout and a generous pewter-topped bar at its heart. Its characterful interior is an ideal setting for weekend brunch, a leisurely lunch or supper and cocktails.

At The Wolseley Hospitality Group,We create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team-led incentive, earning up to £100 in high street vouchers.
• Enhanced Maternity and Paternity leave to support working families.
• Group-wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

We promote from within, empowering individuals from all backgrounds to become the leaders of tomorrow. Our diverse team reflects the inclusive culture.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards - you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises of The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.