Senior Waiter / Waitress

Colbert; Greater London; On-site; GBP 10,000 - 40,000; Full time

Job summary

A neighborhood restaurant in Greater London is looking for a Senior Waiter. In this role, you will be instrumental in all restaurant operations, from breakfast to dinner, while providing knowledgeable and personalized service to guests. The restaurant offers a generous benefits package, including discounts, team incentives, and enhanced parental leave. If you have a passion for hospitality and excellent customer engagement skills, we invite you to join our team.

Benefits

Generous discount on food and drinks

Team-led incentive earning up to £100 in vouchers

Enhanced maternity and paternity leave

Access to mental health counselling and advice

Advance access to earned wages

Unique training calendar with supplier trips and masterclasses

Qualifications

• Experience in restaurant operations essential.
• Ability to foster customer loyalty through exceptional service.
• Knowledgeable about menu items and able to answer guest inquiries.

Responsibilities

• Collaborate with departments for seamless restaurant operations.
• Provide attentive, personalized service to ensure guest satisfaction.
• Capture and address guests' needs effectively.

Skills

Customer service

Team collaboration

Knowledge of food and drinks

Job description

Inspired by the great boulevard cafés of Paris, Colbert is an informal neighbourhood restaurant on Sloane Square.

At The Wolseley Hospitality Group, we create Places where People feel they Belong.

Why work with us as a Senior Waiter?

• Enjoy a generous discount across our restaurants on food and drinks.
• Rewarding Excellence - a team‑led incentive, earning up to £100 in high street vouchers.
• Enhanced maternity and paternity leave to support working families.
• Group‑wide access to mental health counselling, legal and financial advice.
• Advance access to earned wages via Wagestream.
• A unique and varied training calendar including supplier trips, masterclasses and visits.

The role of a Senior Waiter:

• Be instrumental in all restaurant operations from breakfast to dinner, collaborating with all departments.
• Capture and shape guests’ needs, offering knowledgeable responses – be proud to serve what we’re proud to create!
• Foster customer loyalty with attentive, personalised service for the warmest experience and highest standards – you are our greatest asset!

The Wolseley Hospitality Group portfolio of restaurants comprises The Wolseley on Piccadilly, The Delaunay in Aldwych, Brasserie Zédel in Soho, Colbert in Chelsea, Fischer's in Marylebone, Soutine in St John's Wood, Bellanger in Islington, Manzi's in Soho and The Wolseley City in Monument.