Senior Waiter/Waitress

NORA; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A vibrant Turkish restaurant in Canary Wharf is seeking a passionate Senior Waiter. The role involves delivering warm guest experiences, leading the team, and managing multiple tables in a fast-paced environment. Candidates should have 1-2 years of experience in high-quality restaurants and a genuine passion for food and hospitality. This full-time position offers a salary of £16 – £18 per hour.

Qualifications

• 1-2 years experience in a high-quality restaurant environment.
• Genuine passion for food, wine, hospitality, and people.
• Strong communication skills and a confident, guest-focused approach.
• Ability to multitask and thrive in a fast-paced environment.
• Fluent in English; additional languages are a plus.

Responsibilities

• Deliver warm and professional service to guests.
• Support team development and maintain a positive atmosphere.
• Take accurate food and drink orders and communicate with the kitchen.
• Guide guests through the menu and make recommendations.
• Manage multiple tables efficiently under pressure.
• Handle guest enquiries and process payments accurately.

Skills

Customer service

Team leadership

Multitasking

Positive attitude

Communication skills

Job description

Nora is not your typical Turkish restaurant.. . Brought to life by brothers Ozgur and Sidar Akyuz, Nora is a refreshing and free-spirited take on Turkish cuisine, built on the vibrancy of Anatolian small plates, the best of British produce and a no-rules, no-dogma approach to creativity.. This is a restaurant where hospitality leads the way, where every dish tells a story of heritage and innovation, and where the energy of Canary Wharf meets the warmth of Istanbul’s kitchens. .

About the role

We are looking for a passionate and professional Senior Waiter to join our team at Nora, Canary Wharf.. Nora is rooted in Turkish heritage, with a vision to elevate the food, culture, and experience we bring to our guests. This is an exciting opportunity to be part of building something new, bringing energy, personality, and leadership to our dining room. We want someone who thrives in a fast-paced, creative environment, who cares deeply about people, food, and culture, and who is eager to grow as we grow..

Responsibilities

• Delivering attentive, warm, and professional service that creates memorable guest experiences.
• Guiding and supporting the team with positive energy and a team-first mindset.
• Taking accurate food and drink orders and ensuring seamless communication with the kitchen and bar.
• Maintaining strong knowledge of the menu, ingredients, and wine list — and confidently making recommendations.
• Ensuring tables are prepared, set, and maintained to Nora’s high standards.
• Managing multiple tables and service flow with efficiency and calm under pressure.
• Handling guest enquiries and requests with professionalism and care.
• Processing payments and transactions with accuracy and attention.
• Leading by example, supporting team development, and helping create a culture of growth.

Requirements

• Minimum 1–2 years’ experience in a professional, high-quality restaurant environment.
• Genuine passion for food, wine, hospitality, and people.
• Strong communication skills and a confident, guest-focused approach.
• Ability to multitask and thrive in a dynamic, fast-paced setting.
• A positive, professional, and collaborative attitude.
• Flexibility to work evenings, weekends, and holidays.
• Fluent in English (additional languages are a plus).

Experience: Required

Languages: English – Advanced

Employment: Full-time

Salary: £16 – £18 hourly