Senior Voice AI Architect: Lead Production Deployments

ivee; Greater London; Hybrid; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Lead role on automation engagement portfolio

Senior compensation band

Hybrid working with London flexibility

Job summary

ivee seeks a Senior Voice Agent Engineer to lead our voice AI capability in London or hybrid. This role requires architectural design of clinical-grade voice agents for the healthcare sector, with responsibilities including vendor selection and customer interaction.

The ideal candidate will have over three years of experience building production voice AI systems and deep knowledge of SIP, telephony integration, as well as compliance treatments in regulated environments.

Qualifications

• Three-plus years building production voice AI systems handling real customer calls.
• Hands-on experience with Vapi, Retell AI, ElevenLabs, or comparable tools.
• Deep knowledge of SIP, telephony integration, and compliance in healthcare.

Responsibilities

• Architect voice agent deployments end-to-end across telephony integration.
• Lead technical due diligence on customer environments and vendor selection.
• Conduct on-site discovery workshops with customer stakeholders.

Skills

Building production voice AI systems

SIP and telephony knowledge

Production tool-calling integration

TTS and STT engineering

LLM application engineering

Tools

Vapi

ElevenLabs Conversational AI

Retell AI

Pipecat

Job description

ivee seeks a Senior Voice Agent Engineer to lead our voice AI capability in London or hybrid. This role requires architectural design of clinical-grade voice agents for the healthcare sector, with responsibilities including vendor selection and customer interaction.

The ideal candidate will have over three years of experience building production voice AI systems and deep knowledge of SIP, telephony integration, as well as compliance treatments in regulated environments.