Senior UX Researcher

Tesco UK; Greater London; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading retail and technology company is seeking a Senior UX Researcher to join their team. This role focuses on understanding user needs to shape product strategy and design decisions. The ideal candidate will have experience in marketing or AdTech, strong analytical skills, and the ability to translate complex insights into actionable recommendations. Collaboration with cross-functional teams is essential. The company promotes a hybrid work model and a supportive environment for diverse applicants.

Benefits

Flexible working arrangements

Inclusive workplace

Supportive professional development

Qualifications

• Previous experience in marketing, media, or AdTech industry.
• Strong analytical mindset with qualitative and quantitative research experience.
• Proven ability to translate complex data into strategic insights.
• Excellent communication skills to engage cross-functional teams.

Responsibilities

• Design and execute end-to-end research projects.
• Translate research findings into actionable insights.
• Create compelling reports and presentations.
• Collaborate with product, design, engineering, and business teams.
• Advocate for user-centricity in product development.
• Mentor colleagues on embedding research processes.

Skills

Analytical mindset

User research methodologies

Storytelling and communication

Stakeholder management

Workshop facilitation

Job description

We’re looking for a passionate, inquisitive and insightful Senior UX Researcher to join our multidisciplinary team at Tesco.

The Senior User Researcher role will be joining our Tesco Retail Media team. It’s an exciting opportunity to shape the future of retail media and to work with market-leading businesses to explore new opportunities for us and influence global retailers.

Your work will be focused on ensuring our products and services effectively address the needs of shoppers, advertisers and agencies. You will explore how our different user groups engage and use our retail media products to uncover user needs and translate insights into strategic recommendations that drive strategy, product, and design decisions.

• Design and execute end-to-end research projects using various qualitative and quantitative methods to uncover user needs and behaviours.
• Drive business impact by translating research findings into actionable insights and recommendations that guide the product strategy and roadmap – influencing business, product and design decisions.
• Create compelling and concise deliverables, including reports, presentations, and workshops, to communicate research insights effectively.
• Collaborate cross-functionally by bringing together product, design, engineering and business teams to align and foster collaboration in addressing user challenges.
• Push for user-centricity by advocating for the value of user research and evangelise research insights, promoting a user-centred mindset across teams and stakeholders.
• Democratise research by mentoring colleagues on best practices for embedding research into product development and design processes.
• Stay informed about industry trends, tools, and methodologies to continuously improve the impact of user research.

• Previous experience in marketing, media or the AdTech industry.
• Strong analytical mindset with experience in a wide range of qualitative and quantitative research methodologies.
• Proven ability to translate complex data into strategic insights and clear recommendations.
• Expert storyteller and communicator able to engage and encourage confidence across different teams.
• Excellent stakeholder management, with the ability to influence and align cross-functional teams.
• Skilled at prioritising and delivering research in ambiguous, dynamic environments.
• Adept at facilitating workshops and collaborative sessions to drive alignment and innovation.

You might know us as a supermarket, technology company or even for our award-winning mobile network. Truth is, we’re all of those things, and much more. Our colleagues work with one goal in mind, helping to make every day a little better for our customers, colleagues and communities all over the world. No two customers are the same, neither are our colleagues.

At Tesco, we champion a balance that lets you thrive both in and out of work. Spend 60% of your week collaborating with colleagues at our office locations or local sites and the rest remotely. Whether you're just kicking off your career, juggling passions, or navigating big life events, we're here to support you. We always welcome a conversation about flexible working, so talk to us throughout your application about how we can support.

We’re proud to be an accredited Disability Confident Leader, where everyone’s welcome. That’s why we commit to providing a fully inclusive and accessible recruitment process. If you need support with your application, click here for more information. And if you're interested in joining our team but don't tick every box, don't let that hold you back from applying.