Senior UX Designer

Amazon; Greater London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading tech company is seeking a Senior UX Designer for its Prime Video team in Greater London. The role focuses on defining customer experiences and solving complex design problems. Candidates should have over 8 years of experience, a strong design portfolio, and proficiency in tools like Figma and Adobe Creative Cloud. You will work collaboratively with product, engineering, and business teams to deliver innovative solutions. This role offers the opportunity to impact user experiences for millions globally and grow within a supportive team culture.

Benefits

Inclusive company culture

Career development opportunities

Mentorship support

Qualifications

• 8+ years of design experience.
• Experience in delivering design solutions for complex projects.
• Available online portfolio.

Responsibilities

• Design delightful solutions to customer problems.
• Create process flows and visual design mockups.
• Present design recommendations to stakeholders.

Skills

Experience in design

Ability to analyze customer problems

Experience with design tools (Figma, Adobe)

Tools

Figma

Adobe Creative Cloud

Job description

Description

Are you interested in shaping the future of entertainment? Prime Video is re-inventing how customers connect with their favourite shows, teams, and products by combining high-quality live streaming, immersive interactive features, and exclusive access to some of the world's most loved movies, TV series, and live sports. All from a single service available on the web, mobile, and TV in 240+ countries and territories around the world. And we're just getting started.

The Prime Video UX team is seeking a customer-obsessed Senior UX Designer to join our Global Growth (Commerce) design team. This role will be responsible for defining, articulating, and championing the future vision for how our customers rent, buy, and subscribe to the best local content in their country. The right candidate leads with clarity and empathy, inspires others, and has a passion for solving problems at massive scale. You excel through innovation, creativity, and attention to detail. You are a proven strategic thinker and collaborator who flourishes in a large organization. You sincerely believe that design is more than how something looks, but also how it feels and functions. You enjoy great design debates and thrive on iterating based on customer feedback.

This role is for a hands-on designer who establishes a vision and strategy, scales their impact with proactive collaboration across cross-functional teams, and elevates the design quality of the entire team. You will develop strong relationships with fellow designers and partner closely with Product, Engineering, and Business counterparts throughout the organisation to launch bar-raising experiences for customers around the world. As a creative lead, you have a passion for solving our customers' problems, always putting their needs first.

Key job responsibilities

• Analyse customer problems and design delightful solutions with measurable impact.
• Work closely with product teams to develop use cases and high-level requirements.
• Quickly, yet thoroughly, create process flows, wireframes, and visual design mockups as needed to effectively conceptualise and communicate detailed interaction behaviours.
• Develop and maintain detailed user-interface and interaction specifications.
• Present and defend design recommendations to partners, stakeholders, and senior leadership for review, feedback, and approval.
• Partner with technology teams to ensure we leverage the scale offered by our platform without compromising on core experience principles.

Preferred Qualifications

• Experience in delivering design solutions for projects of large scope and complexity
• 8+ years of design experience
• Have an available online portfolio

A day in the life
The Senior UX Designer for Prime Video Global Commerce will solve some of our most complex customer problems. You are expected to think like an owner, always raise the quality of the CX, and be a relentless advocate for customers. You will collaborate with UX Researchers, Product Managers, Engineers, and fellow UX Designers both within Prime video and across Amazon, using your organisation and communication skills to bring clarity to chaos, working strategically with other team leaders and team members across the organisation.

About the team
You'll join a fun, growing team of UX practitioners who help each other develop and thrive. You will have a mentor and a manager that cares about you, your career, and your skills development and be expected to do the same for your team. You will have autonomy and ownership while contributing to the supportive culture on the team. We gather often to collaborate, ask questions, and grow together, so bring your unique skills and experience and be prepared to share, learn, and grow with us.

Basic Qualifications

• Experience in design
• Experience in delivering design solutions for projects of large scope and complexity
• Have an available online portfolio
• Experience designing and prototyping with tools such as Figma, Adobe Creative Cloud, or similar.

Preferred Qualifications

• Experience designing across Web, Mobile, and Living Room platforms.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice https://www.amazon.jobs/en/privacy_page to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.