Senior UX Designer

Doctify; Greater London; Hybrid; GBP 60,000 - 80,000; Part time

Job summary

A healthcare technology platform is seeking a Senior UX Designer with over 7 years of experience to enhance product usability and clarity. The role involves developing user flows, identifying areas of friction, and applying strategic UX research. Ideal candidates should excel in systems thinking and be skilled at providing constructive feedback. Join a mission-driven team committed to fostering diversity and inclusion while revolutionizing healthcare through innovative technology.

Qualifications

• 7+ years experience in UX/Product Design.
• Experience with complex, data-heavy products.
• Ability to give constructive feedback.

Responsibilities

• Reviewing and developing user flows for products.
• Identifying user friction and missed opportunities.
• Applying UX research strategies to inform designs.
• Supporting designers and product managers with UX guidance.

Skills

UX/Product Design

Systems Thinking

Information Architecture

Job description

Job Title: Senior UX Designer

Location: London, hybrid

Employment Type: Contract

We’re Doctify

Doctify is the global platform built by doctors for doctors, on a mission to build the largest, most trusted global network of validated healthcare providers and experts. We connect patients with the right doctors, and doctors with respected peers, to ensure better care worldwide. Through verified patient reviews and professional skill endorsements, Doctify creates unmatched credibility for providers and empowers patients to choose care with confidence.

Founded in 2015 and backed by $30m+ in funding, Doctify operates across 6 countries. We are uniting the global healthcare community, one trusted connection at a time.

We do things differently here at Doctify, we are boldly leading a digital revolution in healthcare and are confident in our mission.

About The Role

We’re looking for a Senior UX Designer to support Doctify in the Product team on a day-a-week or project-by-project basis, helping us ensure complex product work is clear, usable, and built on strong UX foundations.

This role is ideal for someone highly experienced who enjoys reviewing, shaping and elevating product work rather than owning day-to-day delivery.

You'll Be Responsible For

• Reviewing and developing complex user flows across multi-journey products
• Helping identify user friction, confusion and missed opportunities
• Analysing designs for clarity, usability, edge cases, and risk
• Applying UX research strategies to inform design decisions
• Analysing product decisions against real user needs
• Supporting designers and product managers with strategic UX guidance

About You

A senior-level practitioner who:

• Has 7+ years experience in UX/Product Design
• Has worked on complex, data-heavy or multi-journey products (e.g. SaaS, healthcare, fintech, marketplaces)
• Is excellent at systems thinking, flows, and information architecture
• Can quickly spot UX risks, edge cases, and broken journeys
• Is confident giving direct, constructive feedback to designers and PMs
• Is pragmatic and able to balance ideal UX with real-world constraints

🌍 Our Commitment to DEIB

Diversity, equity, inclusion and belonging aren’t just values. They’re at the core of what makes us Uniquely Doctify. These principles shape how we work, how we build our teams, how we design our policies, and how we bring our mission to life.

As a global team, we know that diverse perspectives drive innovation and lead to better outcomes for patients, providers and each other. We’re committed to creating a fair, inclusive environment where everyone is heard, respected and empowered to thrive.

We want to ensure that everyone has an equitable and comfortable experience throughout our hiring process. If you require any adjustments, we’re happy to discuss how we can support you. You can contact us at [e-mail].