Senior UX Designer (Community of Practice Lead)

Lloyds Banking Group; Manchester; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading financial services organization in Manchester seeks a UX Design Community of Practice Lead to drive UX innovation, mentor teams, and set the vision for impactful design. The ideal candidate will be a visionary leader with a passion for UX and a collaborative spirit. The role includes responsibilities for scouting and embedding UX trends and cultivating a culture of continuous learning. Benefits include a generous pension contribution, performance-related bonus, and 30 days' holiday.

Benefits

Generous pension contribution

Annual performance related bonus

Share schemes

Discounted shopping

30 days' holiday

Wellbeing initiatives

Qualifications

• Visionary with a deep passion for UX Design and Experience Design.
• Ability to inspire teams and partners around ambitious goals.
• Comfortable navigating between strategic vision and hands-on delivery.

Responsibilities

• Set the pace for industry trends in UX.
• Act as an inspiring leader and mentor.
• Design learning experiences for technical mastery.

Skills

UX Design

Leadership

Agile methodologies

Data-driven decision making

Collaboration

Communication

Job description

Overview

Step into the driving seat of UX innovation as our UX Design Community of Practice Lead. Here, you\'ll help architect the future of UX at Lloyds Banking Group — setting the vision, pace, and ambition for how we design experiences that matter. In partnership with Design Leadership, you\'ll ignite a movement: transforming how we collaborate, create, and deliver impact at scale.

Responsibilities

• Setting the pace for the industry by scouting, piloting, and embedding groundbreaking UX trends, tools, and frameworks.
• Acting as an inspiring leader and mentor, energising and elevating designers — cultivating a culture of continuous learning, experimentation, and bold thinking.
• Orchestrating events, design sprints, and showcases that spark creativity, foster collaboration, and unite designers behind a shared mission.
• Designing and delivering learning experiences that accelerate both technical mastery and leadership growth, opening new pathways for career progression.
• Partnering with the Head of Design Delivery Practice and Senior Leadership to map our maturity journey and unlock new opportunities for growth across capability, culture, and craft.
• Representing UX at the highest levels, influencing strategy and championing the voice of design at the Experience Design Leadership Team (DLT) and beyond.
• Accelerating agility and excellence by delivering next-generation tools, frameworks, and processes that amplify our impact and set benchmarks for the industry.
• Collaborating with Design Leadership to reinvent how we onboard, engage, and develop talent — ensuring every designer is inspired, supported, and aligned to our future vision.

Qualifications

• Visionary, with a deep passion for UX Design and Experience Design and a drive to push boundaries.
• Inspiring, with the ability to rally teams and partners around ambitious goals.
• Agile, comfortable navigating between strategic vision and hands-on delivery.
• Collaborative, building agreement and momentum for new ideas and ways of working.
• Data-driven, able to measure and communicate the value of our communities of practice.
• Trusted, able to foster openness, challenge constructively, and champion a culture of inclusion and growth.
• Proactive, organised, and energised by solving complex challenges at pace.
• Exceptional communicator, able to share ideas and successes in compelling, engaging ways.

Opportunity & Alignment

Step into the driving seat of UX innovation as our UX Design Community of Practice Lead. In partnership with Design Leadership, you\'ll ignite a movement: transforming how we collaborate, create, and deliver impact at scale. Our Community of Practice Lead roles are rotational, designed to ensure fresh leadership and expertise for the community on an ongoing basis. We\'ll support you to continue your journey in the business as a permanent Senior UX Designer after 1-2 years. We are committed to inclusion and celebrate diversity in all its forms. We welcome applications from underrepresented groups and are disability confident; reasonable adjustments can be made to recruitment processes on request.

Benefits

• A generous pension contribution of up to 15%
• An annual performance related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 30 days\' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

About Lloyds Banking Group

We\'re on an exciting journey and there couldn\'t be a better time to join us. The investments we\'re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you\'ll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you\'ll have many opportunities to learn, grow and develop.

Diversity & Inclusion

We keep your data safe. We\'ll only ever ask you to provide confidential or sensitive information once you have formally been invited to an interview or accepted a verbal offer to join us, at which time background checks will be conducted. We\'ll explain what we need and why. We are focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we\'re building a truly inclusive workplace where all colleagues have the opportunity to make a real difference.