Senior UX Designer

Royal London; Alderley Edge; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading financial services provider in Alderley Edge seeks a Senior UX Designer to create innovative, inclusive, and data-driven customer experiences. The role involves collaborating with stakeholders, conducting user research, and ensuring high-quality UX across digital products. Ideal candidates will possess extensive UX knowledge, including usability and accessibility standards, and will thrive in a hybrid working environment with a commitment to the company's diversity values.

Benefits

28 days annual leave

14% employer matching pension scheme

Private medical insurance

Qualifications

• Extensive understanding of usability and research methodologies.
• Expert in web design with mobile first thinking.
• Experience conducting user research.
• Pro-active and results oriented.
• Confident in challenging opinions with data.

Responsibilities

• Design and deliver customer-focused experiences.
• Research and design excellent customer experiences.
• Contribute towards UX approaches for digital products.

Skills

Usability

Response and adaptive web design

Accessibility standards

User-centered design

User research

Rapid prototyping

Stakeholder engagement

Multi-tasking

Team player

Job description

Overview

We have an exciting new opportunity for a Senior UX Designer who will design and deliver innovative, inclusive, and customer-focused experiences that truly meet customer needs and expectations. These experiences will be informed by data, powered by technology, and brought to life through creativity—strengthening customer relationships and ensuring positive outcomes.

Working style: Hybrid 50% home/office based

About the role

The Senior UX Designer will work closely with key stakeholders and project teams to research and design excellent customer experiences that support the business needs to the agreed timescales and quality. In addition, the role will contribute towards UX approaches across the design practice team to ensure a consistent and high-quality output for internal and external digital products and services.

About you

• Extensive understanding of usability, research methodologies, design best practices and complex interaction design.
• Expert in responsive and adaptive web design with mobile first thinking.
• Excellent understanding of accessibility standards.
• Excellent understanding of user-centred design.
• Experience conducting moderated or unmoderated user research.
• Extensive practical experience of rapid prototyping / wire-framing using industry tools.
• Pro-active and results orientated.
• Confident engaging and influencing stakeholders.
• Comfortable being vocal and challenging opinions with data backed evidence.
• Ability to multi-task and learn quickly.
• Energetic team player with the ability to manage own workload effectively.

About Royal London

We’re the UK’s largest mutual life, pensions and investment company, offering protection, long-term savings and asset management products and services.

Our People Promise to our colleagues is that we will all work somewhere inclusive, responsible, enjoyable and fulfilling. This is underpinned by our Spirit of Royal London values; Empowered, Trustworthy, Collaborate, Achieve.

We\'ve always been proud to reward employees by offering great workplace benefits such as 28 days annual leave in addition to bank holidays, an up to 14% employer matching pension scheme and private medical insurance. You can see all our benefits here - Our Benefits

Inclusion, diversity and belonging

We’re an Inclusive employer. We celebrate and value different backgrounds and cultures across Royal London. Our diverse people and perspectives give us a range of skills which are recognised and respected – whatever their background.