Senior User Researcher - Public Sector, Inclusive UX Leader

Netcompany; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading IT company based in Greater London is seeking a User Researcher to enhance user-centred practices across teams. The successful candidate will have over 4 years of user research experience, particularly in GDS design principles. Responsibilities include conducting user research and aligning activities to aid service propositions. This full-time role offers a hybrid working model and various benefits, including 25 days of holiday and private medical care.

Benefits

Hybrid working model

25 days holiday

Private Medical Health care

Pension contribution

Professional certifications supported

Retail discounts

Access to Employee Resource Groups

Qualifications

• 4 years plus User Research experience is required.
• Experience with GDS design principles in the UK Public sector.
• Full right to work in the UK is mandatory.
• Eligible for Security Clearance to work in this role.

Responsibilities

• Conduct user research and guide teams on user research practices.
• Align user research activities with service propositions.
• Provide strategic insights to inform decisions.

Skills

User Research

GDS design principles

Technical understanding

Agile practices

Data analysis

Machine Learning

AI

Job description

A leading IT company based in Greater London is seeking a User Researcher to enhance user-centred practices across teams. The successful candidate will have over 4 years of user research experience, particularly in GDS design principles. Responsibilities include conducting user research and aligning activities to aid service propositions. This full-time role offers a hybrid working model and various benefits, including 25 days of holiday and private medical care.