Senior User Researcher - Public Sector & Inclusive UX

Netcompany; Newcastle upon Tyne; Hybrid; GBP 45,000 - 55,000; Full time

Job summary

A leading IT consulting firm in the UK is seeking an experienced User Researcher to drive user-centered practices. This role requires over 4 years of experience in user research, particularly within the public sector, and strong skills in analysis and presentation of findings. The ideal candidate will help teams adopt inclusive practices and work in a hybrid model. The company, recognized as one of the best places to work, fosters a supportive and flexible workplace culture.

Benefits

Private Medical Health care

25 days holiday

Pension contributions

Life Assurance

Professional certifications support

Range of retail discounts

Qualifications

• 4+ years of User Research experience.
• Experience with GDS design principles or equivalent in the UK Public sector.
• Eligible for Security Clearance.
• Full right to work in the UK.
• Experience in user-centred and agile practices.

Responsibilities

• Conduct user research and supervise other researchers.
• Advocate for inclusive practices in design.
• Align user research with service proposition development.
• Engage teams in analysis and synthesis of research data.
• Present findings to diverse audiences.

Skills

User research

Analysis and synthesis

Technical understanding

User-centred practices

Inclusive design

Job description

A leading IT consulting firm in the UK is seeking an experienced User Researcher to drive user-centered practices. This role requires over 4 years of experience in user research, particularly within the public sector, and strong skills in analysis and presentation of findings. The ideal candidate will help teams adopt inclusive practices and work in a hybrid model. The company, recognized as one of the best places to work, fosters a supportive and flexible workplace culture.