Senior User Researcher

Netcompany; Greater London; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading IT company based in Greater London is seeking a User Researcher to enhance user-centred practices across teams. The successful candidate will have over 4 years of user research experience, particularly in GDS design principles. Responsibilities include conducting user research and aligning activities to aid service propositions. This full-time role offers a hybrid working model and various benefits, including 25 days of holiday and private medical care.

Benefits

Hybrid working model

25 days holiday

Private Medical Health care

Pension contribution

Professional certifications supported

Retail discounts

Access to Employee Resource Groups

Qualifications

• 4 years plus User Research experience is required.
• Experience with GDS design principles in the UK Public sector.
• Full right to work in the UK is mandatory.
• Eligible for Security Clearance to work in this role.

Responsibilities

• Conduct user research and guide teams on user research practices.
• Align user research activities with service propositions.
• Provide strategic insights to inform decisions.

Skills

User Research

GDS design principles

Technical understanding

Agile practices

Data analysis

Machine Learning

AI

Job description

Responsibilities

Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector

Build user‑centred practices in new teams

Align user research activities with wider plans to inform a service proposition

Carry out user research and supervise and develop other user researchers to assure and improve research practice

Inclusive research. You can help teams understand the diversity of can advocate for inclusive practices and help teams design and deliver accessible services that work for all users.

Research skills. You have experience of and can help teams adopt a wide range of primary and secondary user research methods.

Analysis and synthesis. You understand and can help teams apply a range of methods to analyse research data and synthesise findings. You know how to engage sceptical colleagues in analysis and synthesis. You can advise on choice and application of techniques and can critique colleagues findings to assure best practice.

Presenting research findings. You understand the importance of research to effective delivery and can draw out key findings and implications summarising and tailoring for different audiences

Society and technology. You understand the social and technological context of projects.

Strategic insight. You understand what problem the team is trying to solve. You can align user research activities to inform decision making and action.

Technical understanding. You know about the technologies used to build and operate digital services.

User‑centred and agile practices. You understand and have experience of a range of user‑centred practices. You can help inexperienced teams adopt user‑centred practices and embed them into their agile workflow.

Qualifications

• 4 years plus User Research experience
• Have experience working to the GDS designprincipals or equivalent standards in the UK Public sector
• Full right to work in the UK
• Eligible for Security Clearance
• Work to a Hybrid working model

Benefits

• Hybrid working model with some flexible working
• 25 days holiday
• Private Medical Health care via Vitality
• Pension contribution Life Assurance
• Professional certifications supported as part of learning and development.
• A range of retail discounts to enhance your lifestyle encompassing restaurants supermarkets travel leisure activities and health and well-being services.
• Access to our Employee Resource Groups our groups represent diverse backgrounds and provide a platform for colleagues to connect learn and support one another.

Join Netcompany where we proudly hold the 5th position on the esteemed UK Top 50 Best Places to Work in the Glassdoor Employees Choice Awards for 2024.

At Netcompany we pride ourselves on our entrepreneurial spirit and our capacity for doing things differently. Our culture is built on fostering low bureaucracy emphasizing high agility and promoting flexibility enabling everyone to contribute their best.

Our journey began in the UK with the acquisition of Hunter Macdonald in 2017. As one of Northern Europes most accomplished IT companies we have expanded our headcount globally to 7400 employees and have offices in UK Denmark Norway Poland Holland and Vietnam.

We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process please email HR Team at for assistance.

Remote Work : No

Employment Type : Full-time

Key Skills

• Arm
• Machine Learning
• AI
• C / C++
• R
• Clinical Trials
• Experience Administering Injections
• Research Experience
• Research & Development
• Assembly
• Semantic Web
• Vulnerability Research

Experience : years

Vacancy : 1