Senior User Experience Designer

Marie Curie; City Of London; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading healthcare charity is seeking a Senior UX Designer to enhance user journeys for its digital products. The role involves collaboration with various departments, facilitating design processes, and ensuring accessibility. Ideal candidates should have expertise in design tools, strong communication skills, and be creative problem-solvers. This position offers flexibility and career development opportunities within a supportive environment.

Benefits

NHS Pension Scheme

Group Personal Pension Scheme

Season ticket loan

Flexible working

Continuous development

Qualifications

• Proven experience in responsive product design.
• Strong IT literacy and communication skills.
• Ability to work with user activity tools for data-driven design decisions.

Responsibilities

• Lead and implement user journeys for digital products.
• Collaborate across departments to meet user needs.
• Facilitate workshops and communicate stakeholder updates.

Skills

Creative design skills

Knowledge of Accessibility standards

Experience with design tools

Stakeholder communication

Collaboration and teamwork

Tools

InVision

Adobe XD

Figma

Google Analytics

Job description

Overview

Marie Curie is looking for a talented Senior UX Designer who is excited by great user-centred design to join our close-knit, customer-facing digital team. This is a new role, and an opportunity to lead change for both the charity and for our users.

The Senior UX Designer will lead the charity in the vision and implementation of best practice user journeys and experiences, working with all areas including Marketing, Fundraising, Caring services, Policy and Research. They will support our internal users to achieve the outcomes they need from our digital services, based on user research and insight, supported by excellence in design, accessibility, and usability. They will also shape and define external user interactions with Marie Curie and its digital products.

This is an exciting time to join the team as we refocus our work to better support people under our North Star Strategy. The strategy was put in place to ensure a better end of life for all. This is an opportunity for an experienced UX designer to make their mark, own processes and practices and lead on innovation around good user experience design for both existing digital products, services and applications whilst supporting the design and delivery of new Digital products and services.

Responsibilities

Lead the vision and implementation of best-practice user journeys and experiences across Marie Curie digital products and services. Collaborate with Marketing, Fundraising, Caring services, Policy and Research to ensure user needs are met. Support internal users to achieve outcomes from digital services guided by user research and accessibility and usability principles. Define and improve external user interactions with Marie Curie and its digital products. Promote and own design processes, patterns, libraries and design systems, and apply brand guidelines to UX work. Facilitate workshops, communicate with stakeholders, and report on progress against targets and deadlines.

What we are looking for

• Creative with the ability to design intuitive, consistent, and responsive mobile-first products.
• Excellent knowledge of Accessibility W3C standards and the ability to apply them; strong written, verbal, and presentation communication; and high IT literacy.
• Experience configuring and developing reporting from user activity tools (e.g., SessionCam/Glassbox, Usability, Google Analytics) and fluency in Design Research and Design Thinking methods. Comfortable working with data to drive design decisions.
• Proven experience with responsive design tools (InVision, Adobe XD, Sketch, Figma) and prototyping tools (Marvel, Axure, Framer). Understanding of design patterns, pattern libraries and design systems; ability to integrate brand guidelines into UX. Experience designing for a CMS, including page layouts and content blocks.
• Collaborative with strong communication skills, able to engage stakeholders from non-technical to technical backgrounds, building trust and buy-in to support the Organisation’s North Star.
• A great team player who can prioritise multiple projects, enjoys leading and reporting on workshops, and can work to targets and deadlines.

What’s in it for you

• Continued access to NHS Pension Scheme (subject to eligibility)
• Marie Curie Group Personal Pension Scheme
• Season ticket loan
• Loan schemes for bikes, computers and satellite navigation systems
• Continuous development
• Industry-leading training programmes
• Employee Assistance Programme
• Flexible Working

For more information or an informal chat please contact Hannah Attride- Head of Digital Products at Hannah [e-mail]

Click here to view our full job description.

About Us

Marie Curie is committed to its values. We take stringent steps to ensure that the people who join our organisation are suitable for their roles and committed to safeguarding all our people from harm. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. We are committed to a world where everyone can thrive and fulfil their potential, with a focus on diversity, inclusion and equity in the workplace.

Shortlisting and Interviews will happen on a rolling basis so early application is encouraged. We reserve the right to close this vacancy early. Agencies need not apply.

Posting Details

Salary: £48k plus London Allowance if applicable • Hours: 35 hours per week • Contract Type: 12 Month FTC • Based: London / Home • Closing date: 15th June 2023 • Interview date: TBC

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