Senior Underwriter Ansvar UK Brighton and Hove

Benefact Group plc; Brighton; Hybrid; GBP 100,000 - 125,000; Full time

Job summary

A leading financial services group in Brighton is looking for a Senior Underwriter. This role involves underwriting new business, providing support on-site, and delivering excellent customer service. The ideal candidate will have relevant qualifications and a strong customer service track record. The position offers a competitive salary and hybrid working options.

Benefits

Competitive salary

Hybrid working

Group Personal Pension - up to 12% employer contribution

Generous annual bonus scheme between 6% and 24%

25 days annual leave plus bank holidays

Health and wellbeing benefits including private healthcare

Full study support for professional qualifications

Enhanced maternity and paternity pay

Qualifications

• Strong market and industry knowledge.
• A proven track record of delivering exceptional customer service.

Responsibilities

• Develop, negotiate and profitably underwrite new business.
• Provide underwriting support at partner and customer sites if needed.
• Impactfully communicate internally and externally to support customer service.

Skills

Exceptional customer service

Coaching

Stakeholder management

Education

Cert CII

Qualified Dip CII or commitment to achieve

Job description

Working hours: 35 hours per week, Monday to Friday

Duration: Permanent

Location: Brighton

Job Ref: 204302

About the role

Ansvar, who are proudly part of Benefact Group, are looking for a Senior Underwriter to join our Brighton office.

Your role will be to deliver exceptional customer service as part of the underwriting team, supporting Ansvar's "right first time" approach.

Why join us?

Join a collaborative and inclusive culture that's committed to making a difference and building a more sustainable future. Ranked amongst the UK's top 50 Best Large Companies to Work For in 2024, we offer fantastic career and development opportunities within a rapidly growing, innovative Group - where all profits go to charity and good causes.

What you'll be doing

• Develop, negotiate and profitably underwrite new business within own authority and in line with Ansvar strategy
• Provide embedded underwriting support at partner and customer sites if required.
• Plan, prioritise and manage individual work to deliver agreed objectives and meet SLA's to deliver exceptional customer service.
• Act as referral point for the team providing coaching, training in an appropriate time frame
• Use the appropriate method of communication (telephone, face to face) to support Ansvar's right first time approach in order to maintain successful Internal and External relationships.
• Act on individual audit results and agreed action plans within agreed deadlines to improve own performance
• Understand and operate within regulatory framework and identify and escalate any risks to the business.
• Identify complaints, act upon them and resolve in line with company policy.
• Conduct audits and provide feedback, coaching and training as appropriate
• Provide team manager support as and when required.
• Manage a defined caseload

What you'll need to have

• Cert CII
• Qualified Dip CII or commitment to achieve within an agreed timescale
• Market, Industry and Company knowledge
• A proven track record of delivering exceptional customer service

What makes you stand out

• Experience of acting as a coach within a commercial environment
• Experience of effective stakeholder management within a commercial environment

What we offer

• A competitive salary - let's discuss it
• Hybrid working
• Group Personal Pension - up to 12% employer contribution
• Generous annual bonus scheme between 6% and 24%
• 25 days annual leave plus bank holidays, and a holiday buy and sell scheme
• An array of health and wellbeing benefits, including private healthcare, income protection and life assurance
• £200 annual personal grant to a charity of your choice
• Encouraged to take at least one volunteering day per year
• Employee Assistance Programme
• Full study support to gain professional qualifications
• Access to virtual GP
• Enhanced maternity and paternity pay

About us

Ansvar specialise in insurance to the third sector. We cover thousands of risks in the UK, and unlike other insurers, our products are specifically designed for the niches we insure.

Driven by our values of empathy, professionalism and trust, we hold a genuine desire to positively impact the communities we help protect.

Benefact Group is a unique international financial services Group made up of over 30 businesses. We are owned by a charity and have been the 3rd largest UK corporate donor over a decade, having given away £250 million since 2014. We have ambitious plans to become the UK's number one corporate donor, with strategic objectives in place to double the Group's size.

We believe it's essential to attract, empower, grow and reward talented people, offering fantastic opportunities for career and personal development. Our giving ethos, 135-year history and the diversity of what we do, has enabled us to build a culture of kindness, great ambition, and of passionate people driven to do better and be better.

At Benefact Group, we are committed to creating an inclusive culture and building an environment where each and every one of us feels valued and respected. We are a community made up of people with a range of different backgrounds, abilities, perspectives, beliefs and interests and we value the strength this brings to us as a Group. We welcome applications from everyone. If you need any additional support during the recruitment process, then please let us know.

Directory of Social Change's UK Guides to Company Giving 2017-26