Senior Trading Manager (UK) - Myprotein

Thehutgroup; Manchester; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

25 days annual leave

Birthday off

Enhanced parental pay

Volunteer leave (2 days)

On-site gym

On-site staff shop & barber

Staff discount (THG brands)

Salary sacrifice for tech

Job summary

THG, the global ecommerce group behind Myprotein, seeks a Senior Trading Manager to own the UK website’s commercial performance. You’ll drive ecommerce trading, customer experience and onsite optimisation to deliver profitable growth, setting strategy and leading multi‑disciplinary teams in a fast-paced DTC environment.

You will partner with Marketing, CRM, Brand, Product and Finance to translate objectives into action plans, optimise pricing and promotions, and elevate the customer journey

Qualifications

• Significant experience in ecommerce, digital trading or online retail.
• Proven track record of owning website performance and delivering growth.
• Strong understanding of ecommerce trading metrics (revenue, conversion, AOV, margin).
• Experience developing and executing trading strategies and onsite optimisation plans.
• Strong commercial judgement balancing growth, profitability and CX.
• Highly analytical and data-driven with actionable insights.
• Influence senior stakeholders and lead cross-functional teams.
• Proven ability to test, optimise and drive improvements.

Responsibilities

• Own UK website performance across revenue, traffic, conversion, AOV and profitability.
• Set and deliver the UK ecommerce trading strategy with clear priorities.
• Drive onsite trading and optimisation across merchandising, navigation, search, pages and promos.
• Manage pricing and promotional investment for growth and margin.
• Lead forecasting and performance reviews, flag risks and opportunities.
• Use customer insight and market trends to inform decisions and opportunities.
• Partner with Marketing, CRM, Brand, Product, UX, Tech, Supply Chain and Finance.
• Improve the customer journey to lift conversion, basket size and retention.
• Lead testing and optimisation with testable hypotheses and measurable outcomes.
• Champion AI, automation and analytics to improve trading efficiency.
• Influence senior stakeholders and align teams to priorities.

Skills

ecommerce trading

website performance

ecommerce metrics

trading strategy

onsite optimisation

commercial judgement

data-driven

stakeholder management

testing & optimisation

BI tools

Tools

BI tools

Job description

About THG

We are THG, a global ecommerce group on a mission to be the global online leader in beauty and sports nutrition.

Our portfolio of leading retailers and brands such as LOOKFANTASTIC, Myprotein, ESPA, Perricone MD, and Cult Beauty form our two core businesses: THG Beauty and THG Nutrition.

From Manchester to New York, we're powered by a team of over 2500 people who work together, lead by example, and think BIG.

With us, you'll go further, faster. What are you waiting for?

Role: Senior Trading Manager

Brand: Myprotein

Reporting to: Ecommerce Director

Location: THG ICON 1, 7-9 Sunbank Lane, WA15 0AF (Fully Office Based)

As Senior Trading Manager for the UK, you will own the commercial performance of Myprotein's UK website, driving profitable growth through effective ecommerce trading, customer experience and onsite optimisation.

You will set the UK ecommerce strategy, translating commercial objectives and customer insight into clear trading priorities. Combining strong commercial judgement with data-led decision-making, you will identify opportunities, drive performance and lead cross-functional teams to deliver growth.

The Details

• Own UK website performance across revenue, traffic, conversion, AOV, margin and profitability.
• Set and deliver the UK ecommerce trading strategy, translating business targets into clear priorities and action plans.
• Drive onsite trading and optimisation across merchandising, navigation, search, landing pages and promotional activity.
• Manage pricing and promotional investment, balancing revenue growth, margin and customer experience.
• Lead forecasting and performance reviews, identifying risks, opportunities and actions to maximise trading performance.
• Use customer insight, competitor activity and market trends to inform commercial decisions and identify growth opportunities.
• Partner with Marketing, CRM, Brand, Product, UX, Technology, Supply Chain and Finance to deliver the UK growth agenda.
• Drive improvements across the customer journey, increasing conversion, basket size, retention and customer lifetime value.
• Lead testing and optimisation initiatives, using clear hypotheses and measurable commercial outcomes.
• Champion AI, automation and analytics to improve decision-making, efficiency and trading effectiveness.
• Influence senior stakeholders and hold cross-functional teams accountable for delivering commercial priorities.

What We Are Looking For

• Significant experience in ecommerce, digital trading or online retail, ideally within a fast‑paced DTC or consumer business.
• Proven track record of owning website performance and delivering profitable commercial growth.
• Strong understanding of ecommerce trading metrics, including revenue, conversion, AOV, margin and customer lifetime value.
• Experience developing and executing trading strategies and onsite optimisation plans.
• Strong commercial judgement, with the ability to balance growth, profitability and customer experience.
• Highly analytical and data-driven, able to turn insight into clear commercial actions.
• Proactive and autonomous, with a strong bias for action and personal accountability.
• Proven ability to influence senior stakeholders and lead cross‑functional teams.
• Experience in testing, optimisation and continuous improvement.
• Confident using BI and ecommerce analytics tools, with an interest in leveraging AI and automation to improve performance.
• Clear communicator, comfortable challenging thinking and driving decisions at pace.

What's in It for Me?

Career Development

• Access bespoke development programmes designed by our in-house Learning & Development team.
• Develop your expertise through our upskilling programme, delivered in partnership with an industry‑leading training provider.

Enhanced Leave

• 25 days' annual leave plus bank holidays.
• Enjoy your birthday off, on us!
• Enhanced maternity and paternity pay, depending on length of service.
• Up to 10 days' compassionate leave.
• Option to buy up to 3 additional days of annual leave each year.
• Unlock 2 days of volunteer leave after 12 months.

Wellbeing Support

• Access face-to-face and virtual appointments with our in‑house GP.
• Access our 24/7 Employee Assistance Programme, provided by Bupa.
• State‑of‑the‑art on‑site gym.
• Access to our on‑site physiotherapist.

Other Perks

• Save up to 12% on personal tech through our salary sacrifice scheme.
• Subsidised bus pass from Manchester City Centre to our ICON office.
• Up to 50% staff discount on THG brands.
• On‑site staff shop and barber.
• Refer someone to THG and receive up to £1,000 when they pass their probation.
• Anniversary gifts when you reach 5 and 10 years of service.

We are an equal opportunities employer and welcome applications from people of all backgrounds.

THG is proud to be a Disability Confident Committed employer. If you are invited to interview,