Senior Technical Specialist

2022 - Chief Operating Office; Glasgow; Hybrid; GBP 49,000 - 62,000; Full time

Job summary

A leading banking organization in the UK is seeking a Senior Technical Specialist to ensure operational excellence within their Business Banking domain. This hybrid role involves managing risks, leading disaster recovery planning, and maintaining secure platforms. The ideal candidate will have strong risk management skills and experience in incident management. This position offers a competitive salary, multiple benefits including medical insurance, and significant career development opportunities.

Benefits

25 days holiday per year

Private medical insurance

Competitive pension

Performance-related bonus

Career training and development

Flexible benefits scheme

Life assurance

Paid volunteering days

Qualifications

• Strong risk and control management skills.
• Good understanding of banking systems, operational assurance, and IT risk frameworks.
• Advanced understanding of software currency management and remediation of vulnerabilities.
• Experience in developing and managing platform maintenance schedules.
• Experience of incident management and disaster recovery planning.

Responsibilities

• Own the risk and control management process.
• Monitor software currency and identify vulnerabilities.
• Develop a comprehensive platform maintenance schedule.
• Lead business continuity planning.
• Ensure incident management practices are adhered to.
• Coordinate and support Disaster Recovery planning.
• Champion compliance with relevant schemes and regulations.

Skills

Strong risk and control management skills

Good understanding of banking systems

Advanced understanding of software currency management

Experience in developing platform maintenance schedules

Experience of incident management

Job description

Business Unit: Core Banking & Payment Systems
Salary range: £49,600 - £62,000 per annum DOE
Location: Hybrid – Occasional Travel to a UK Virgin Money Hub when required
Contract type: Permanent – Full Time

Our Team

We have an exciting opportunity within Product Engines, Business Banking Domain for a Senior Technical Specialist. You’ll play a pivotal role in safeguarding our systems and ensuring operational excellence. This role is critical to ensuring operational assurance across our Business Banking assets and applications while driving improvements and supporting strategic change.

If you thrive on proactive problem-solving and enjoy being at the heart of essential operations, this could be the perfect role for you. You’ll be instrumental in safeguarding our platforms, managing risks, and ensuring business continuity, all while making a real impact behind the scenes. From owning risk and control processes to leading disaster recovery planning, you’ll keep our systems secure, compliant, and running smoothly—ensuring our business, and our customers, are always in safe hands.

What you’ll be doing

• Own the risk and control management process by regularly reviewing potential risks, maintaining up-to-date controls, and producing clear, insightful monthly control packs.
• Keep our platforms secure and current by monitoring software currency, identifying vulnerabilities, and ensuring all updates are implemented promptly.
• Develop and manage a comprehensive platform maintenance schedule, taking charge of the entire lifecycle to maintain reliability and performance.
• Lead business continuity planning in partnership with colleagues across the business, ensuring our plans are both robust and thoroughly tested for real-world effectiveness.
• Ensure incident management practices are adhered to, acting as the go-to expert for co‑ordinating support to resolve system issues quickly and efficiently, ensuring minimal disruption to our business operations.
• Coordinate and support robust Disaster Recovery (DR) planning and execution, helping us build resilience and safeguard our critical systems from unexpected events.
• Champion compliance by ensuring we meet all relevant schemes and regulations, including PSD2 and key industry standards, so we always do the right thing for our customers and our business.

We need you to have

• Strong risk and control management skills
• Good understanding of banking systems, operational assurance, and IT risk frameworks
• Advanced understanding of software currency management, including the identification and remediation of vulnerabilities to ensure platform security.
• Experience in developing and managing platform maintenance schedules to guarantee ongoing reliability and high performance.
• Experience of incident management and disaster recovery planning

It’s a bonus if you have but not essential

• An SME level of knowledge of Business Banking
• General knowledge of VM systems and processes in relation to people, outcome, risk and controls
• Detailed and up to date knowledge of the UK financial markets

The extras you’ll get

• 25 days holiday per year, increasing over time to 30. Plus, an option to buy more, giving you even more choice.
• Private medical insurance
• A highly competitive pension to help you build a strong foundation for retirement
• Access to an annual performance‑related bonus
• Training and development to help you progress your career
• A great selection of additional benefits through our flexible benefits scheme
• Life assurance to provide peace of mind for you and your loved ones
• Up to 2 days of paid volunteering a year

If we’re lucky to receive a lot of interest, we may close the advert early. Please ensure to submit your applications as soon as possible.

Say hello to Virgin Money

Virgin Money is so much more than just a bank. As part of the Nationwide group, together we're the UK's first full‑service mutual bank serving millions of retail and business customers and all driven by our purpose; Banking but fairer, more rewarding and for the good of society. With us, you’ll be part of an organisation uniquely positioned to make a difference to the lives of customers, communities and broader society and embark on a collaborative, customer obsessed, and fun‑filled career journey. Embrace the weekdays, enjoy fantastic perks, and make a meaningful positive difference. Time to discover what it means to be part of the first mutual full‑service banking provider.

Be yourself at Virgin Money

At Virgin Money, we celebrate everyone. We have fun, think big, and relentlessly include each other, all in pursuit of our purpose: Banking – but fairer, more rewarding, and for the good of society. We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.

As a Disability Confident Leader, we're committed to removing any obstacles to inclusion. If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team: [e-mail]

Please note: If we receive a high volume of eligible applications, we may need to prioritise candidates whose skills and experience most closely align with the role, while still ensuring fair and equitable consideration for all applicants.