Senior Technical Services Manager — Defined Benefits

Brightwell; East Midlands; On-site; GBP 40,000 - 55,000; Full time

Job summary

A leading financial services company is seeking a Technical Services Manager to join their team in Chesterfield. The successful candidate will oversee complex member casework and manage scheme events, supporting core Member Services with technical expertise. Additionally, you will handle complaints and work closely with the Legal team to ensure compliance with regulatory requirements. This is an exciting opportunity to be part of a growth journey in a cutting-edge technology environment.

Qualifications

• Experience in the defined benefits sector.
• Strong understanding of legal and regulatory issues.

Responsibilities

• Support Trustee committees ensuring documentation is fit for purpose.
• Be the main contact with the Legal team regarding casework.
• Manage scheme events and provide technical oversight.
• Lead complaints handling and report trends to stakeholders.

Skills

Technical oversight

Complaints handling

Legal and regulatory knowledge

Casework management

Job description

A leading financial services company is seeking a Technical Services Manager to join their team in Chesterfield. The successful candidate will oversee complex member casework and manage scheme events, supporting core Member Services with technical expertise. Additionally, you will handle complaints and work closely with the Legal team to ensure compliance with regulatory requirements. This is an exciting opportunity to be part of a growth journey in a cutting-edge technology environment.