Senior Technical Program Manager

Monzo; Greater London; Hybrid; GBP 90,000 - 150,000; Full time

Benefits offered by this job

Relocation assistance

Visa sponsorship

Flexible hours

Learning budget

Stock options

Job summary

Monzo is seeking Senior Technical Program Managers to join our Engineering teams across Payments and Business Banking. You will lead complex, high-impact programs, coordinating across engineering, product and other teams to deliver features and integrations that move money reliably and securely for customers.

You will influence across teams, shaping roadmaps and milestones while maintaining tight delivery schedules and strong communication with executives and stakeholders.

Qualifications

• 5+ years of experience managing complex technology programs or products from inception to launch.
• Ability to communicate clearly to diverse audiences, including executives.
• Comfort working in a global business spanning multiple markets and teams.

Responsibilities

• Lead end-to-end planning and execution of launching payment products crossing multiple teams.
• Define program roadmaps, milestones, priorities and manage risks and trade-offs.
• Collaborate with technical and non-technical stakeholders to ensure rapid delivery.
• Manage dependencies, timelines and sequencing of delivery across the program.
• Drive decision making to remove blockers and ensure operational effectiveness.

Skills

Program management

Technical leadership

Communication

Stakeholder management

Job description

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo.

London or Remote (UK) | Competitive base salary and stock options | Benefits At Monzo, our mission is to make money work for everyone, everywhere.

We’re looking for Senior Technical Program Managers to join our Engineering teams across Payments and Business Banking, helping us deliver complex, high-impact programmes as we continue to grow.

Depending on the team you join, you could be:

• Payments: helping us ship more and better payment products, working across teams to solve complex technical challenges and improve how money moves for millions of customers.
• Business Banking: helping us build Monzo into the financial control centre for SMEs. You’ll work across teams to deliver features, services and integrations that make running a business simpler from invoicing and expenses to payments and automation.

Both roles have a wide remit and involve working across engineering, product and other teams at Monzo.

We’re looking for people who can bring clarity to complex technical programmes, influence across teams and help turn ambitious ideas into meaningful outcomes for our customers.

Key Responsibilities:

• Lead end-to-end planning and execution of launching payment products that cross multiple teams and disciplines.
• Manage cross-collective programs: Define program roadmaps and milestones, set priorities, manage trade-offs, identify and manage critical path and risks, ensure alignment with the business goals and ambition.
• Collaborate and communicate with multiple stakeholders, both technical and non-technical across the business to ensure alignment and speed of delivery.
• Manage dependencies, timeline and sequencing of delivery.
• Drive effective decision making to remove blockers and speed up delivery.
• Ensure operational effectiveness across your collective/area.

You should apply if:

• You have 5+ years of experience managing complex technology programs or products from inception to launch.
• You are able to communicate clearly and persuasively to a wide range of audiences, including executive leadership.
• You are comfortable in a global business with a presence in multiple markets and want to be a part of scaling this further.
• You can work effectively with a diverse range of people and working styles to get stuff done, and are able to thoughtfully and constructively challenge and influence the people you work with.
• You understand how functionality comes together (across products and platforms) to deliver value for users, and identify/mitigate delivery risks proactively; can propose and drive a technical solution.
• You are comfortable personally diving deep into the data and architecture to make good decisions in complex situations where there’s often no “right answer”.

The interview process:

• Recruiter Call (30 mins) – You'll meet our Engineering Leadership Recruiter to discuss your experience and learn more about Monzo. They'll be your partner and guide throughout the interview process.
• Initial Call (45 mins) – You'll meet with one of our engineering leaders. They'll ask you about your previous experience, in particular program execution and technical leadership. They’ll also make time to tell you about Monzo and answer your questions.
• Loop Stage (3 hours) – The Loop stage consists of 3 x 60 min interviews that take place over 1-2 days (depending on your availability). All things going well, you'll have completed the hiring process.

Our average process takes around 3-4 weeks but we will always work around your availability. You’ll have the chance to speak to our recruitment team throughout the process.

What’s in it for you:

• Base salary range for this role is dependent on experience + equity + stock options & benefits.
• We can help you relocate to the UK.
• We can sponsor visas.
• This role can be based in our London office, but we’re open to distributed working within the UK (with ad hoc meetings in London).
• We offer flexible working hours and trust you to work enough hours to do your job well, at times that suit you and your team.
• Learning budget of £1,000 a year for books, training courses and conferences.
• And much more, see our full list of benefits here #LI-SS1…