Senior Technical Marketing Engineer - EMEA Enterprise

Cisco Systems; City Of London; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading technology firm in the UK is seeking a Senior Technical Marketing Engineer passionate about innovating AI use cases across Enterprise Networking. The successful candidate will lead cloud adoption initiatives, provide technical guidance, and collaborate with senior leadership and customers. Candidates should have over 8 years of relevant experience and a background in cloud networking and associated technologies.

Qualifications

• 8+ years experience in a customer engaged role.
• Deep experience with cloud networking and API optimization.
• CS, EE degree and relevant certifications required.

Responsibilities

• Lead Cloud adoption across the PM stack.
• Provide technical guidance to internal teams.
• Engage with senior leadership for strategic alignment.
• Support strategic customer engagements.

Skills

Experience in AI Ops

Communication skills

Deep experience with cloud networking

Problem-solving

Technical leadership

Customer engagement

Education

CS, EE, or related technical field degree

Tools

Splunk

Terraform

Ansible

Service Now

Job description

MEET THE TEAM

The Enterprise PM Team is part of Cisco’s Networking Platforms Organization. We lead and consult on the cross-stack cloud networking needs of our largest Enterprise customers and collaborate closely with sales, engineering, and product teams to align solutions with customer needs.

YOUR IMPACT

We are seeking a highly qualified Senior Technical Marketing Engineer (TME) who has a passion to innovate AI use cases across Enterprise Networking!

In this position you will lead work regarding the Enterprise requirements for AI Ops and Assurance initiatives in EMEA, while also driving project management engagements for large, complex, and competitive sales pursuits. This role provides the opportunity to exhibit excellent technical knowledge, problem solving, communication/presentation skills, and a real passion for driving Cisco innovations.

This position directly aligns with teams covering Enterprise accounts in EMEA and will require someone with deep experience and a consistent record of engaging across Private and Public Sector Enterprise accounts. In this role you will work closely with a select group of High Touch customers and act as their trusted advisor as they transition their network operating models to capture the benefits of AIOps and Assurance. You will play a key role in helping Cisco to defend and win against competitors and to drive AI uses cases and requirements across our portfolio.

As a critical member of the product team, your responsibilities include:

• Lead Cloud adoption and migration objectives across the PM stack.
• Provide technical leadership and guidance to internal teams and customers.
• Work with our Outbound Product Management team to support Roadshows, workshops, and other strategic enablement activities.
• Work alongside Sales to lead the PM engagement for large strategic opportunities, major competitive sales opportunities, and strategic customer engagements.
• Influence product and solution strategies through technical knowledge and market insight.
• Comfortable engaging and partnering with senior leadership and sales teams to build tactical and strategic alignment between Cisco Networking Cloud and our customers.

MINIMUM QUALIFICATIONS

• 8+ years proven relevant Enterprise industry experience in a customer engaged role.
• Deep experience working with large scale Cisco Meraki or other cloud networking full stack deployments that optimize programmability using API and tools such as Splunk, Terraform, Ansible, or Service Now.
• Deep understanding and familiarity with networking and security solutions and associated hardware (e.g., API, routing protocols, L2 protocols, cellular technologies, wifi, security protocols, etc.).
• Previous hands-on experience supporting, selling, and/or using network and security technologies.
• CS, EE, or a related technical field degree and CCNA/CCNP/CCIE routing/switching/security certifications.

PREFERRED QUALIFICATIONS

• Strong user insight with a deep desire to understand our customers' highest priority problems.
• Comfortable with verbal and written communication across business and technical domains and navigating difficult situations and conversations.
• The ability to easily communicate complicated concepts to non-technical persons.
• An entrepreneurial, self-starter, can-do attitude with a strong sense of product quality.
• A love for solving technical problems in creative ways.
• Experience with competitive products in the market such as Juniper Mist or experience with AIOps platforms for networking such as Selector, Grokstream and others.
• Deep experience with Cisco Catalyst Center.
• Industry Influencer.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Simply put – we power the future.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.

We are Cisco, and our power starts with you.