Senior Technical Manager - London

Sodexo; Camden Town; On-site; GBP 40,000 - 60,000; Full time

Job summary

A global facilities management leader in Camden Town is seeking a Technical Services Manager to oversee maintenance and compliance across multiple sites. The successful candidate will lead a team, manage budgets, and ensure high standards of safety and client satisfaction. Qualifications include NVQ Level 4 in Engineering and proven experience in technical services management. This role provides opportunities for personal and professional growth.

Benefits

Unlimited access to wellbeing support

Employee Assistance Programme

Access to virtual GP service

Sodexo Discounts Scheme

Pension Plan membership

Learning and development tools

Bike to Work Scheme

Qualifications

• Proven experience managing technical services within Facilities Management.
• Commitment to safety, quality, and customer service excellence.
• Knowledge of engineering standards and compliance.

Responsibilities

• Lead delivery of planned, reactive, and preventative maintenance.
• Manage and develop CMMS usage and reporting.
• Build positive relationships with client representatives.

Skills

Leadership

Problem-solving

Communication skills

Statutory compliance

Supplier management

Education

NVQ Level 4 in Engineering

Tools

CMMS (Maximo)

Job description

Overview

Responsible for leading and managing all technical services across multiple client sites, ensuring safe, compliant, and efficient delivery. The role provides strategic and operational oversight of self-delivered and subcontracted services, maintaining asset integrity, budget control, and customer satisfaction.

Key Dimensions

• TFM contract - Corporate Segment (tenanted offices)
• 5 sites in Central London region
• Team of 6 technical staff (plus subcontractor oversight)

Main Responsibilities

• Technical Management:
• Lead delivery of planned, reactive, and preventative maintenance.
• Maintain statutory compliance, asset data accuracy, and lifecycle planning.
• Manage and develop CMMS (Maximo) usage and reporting.
• Provide technical support, lead investigations, and ensure service resilience.
• Team Leadership:
• Motivate, coach, and develop the technical team, ensuring competence and engagement.
• Manage performance, succession, and training in line with Sodexo standards.
• Supplier & Financial Control:
• Manage subcontractor performance and compliance with SLAs.
• Control technical budgets, monitor spend, and identify efficiency opportunities.
• Lead procurement and approval processes for technical works.
• Safety & Compliance:
• Embed a strong safety culture and ensure adherence to HSEQ standards.
• Oversee RAMS, LOTO, and all Safe Systems of Work.
• Client & Stakeholder Management:
• Build positive relationships with client representatives and internal teams.
• Provide accurate reporting, insight, and recommendations for continuous improvement.

Job Expectations

• Safe, compliant, and efficient technical service delivery.
• Competent, high-performing technical team.
• Accurate asset and maintenance data for forward planning.
• Effective budget management and cost control.
• Strong client satisfaction and contract performance.

Qualifications

• NVQ Level 4 (or equivalent) in Engineering.
• Proven experience managing technical services within FM.
• Strong leadership, problem-solving, and communication skills.
• Knowledge of statutory compliance, engineering standards, and CMMS (Maximo desirable).
• Commercial awareness and supplier management experience.
• Commitment to safety, quality, and customer service excellence.

Why Sodexo?

• Unlimited access to an online platform offering wellbeing support.
• An extensive Employee Assistance Programme to help with everyday issues or life's larger problems, including legal and financial advice, support with work or personal issues impacting your wellbeing.
• Access to a 24hr virtual GP Service.
• Sodexo Discounts Scheme, offering great deals 24/7 across popular big-brand retailers.
• Save for your future by becoming a member of the Pension Plan.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Bike to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Sodexo UK and Ireland's enhanced benefits and leave policies.

A little more about Sodexo

At Sodexo, our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.