Senior Technical Implementation Consultant

Wolters Kluwer International; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Wolters Kluwer International in London is seeking a Senior Technical Consultant to deliver CCH software installations, upgrades and server migrations in customer environments. The role is hands-on, requires strong SQL Server, T-SQL and Windows infrastructure experience, and involves coordinating with customers to ensure successful deployments.

Evening and weekend work is expected to support deployments. You will troubleshoot Citrix, RDS and Azure Virtual Desktop, analyze logs, and produce clear

Qualifications

• Significant experience in IT infrastructure, technical support or application support environments.
• Strong knowledge of Microsoft Windows Server.
• Strong Microsoft SQL Server administration and T-SQL skills.
• Experience with SQL Server backup, restore and database migration.
• Solid troubleshooting and diagnostic querying abilities.

Responsibilities

• Deliver software installations, upgrades and server migrations from planning through to completion.
• Install, configure and troubleshoot Microsoft SQL Server environments.
• Perform database backup, restore and migration activities.
• Use T-SQL to investigate and resolve database and application issues.
• Troubleshoot Windows Server, authentication, permissions, networking and application deployment issues.
• Support and diagnose issues within Citrix, Remote Desktop Services (RDS) and Azure Virtual Desktop environments.
• Analyze Windows, application and SQL Server logs to identify root causes.
• Use PowerShell or other automation tools to support delivery and troubleshooting activities.
• Work directly with customer IT teams and third-party providers to resolve technical issues.
• Ensure recovery and rollback procedures are in place for business-critical work.
• Produce clear technical documentation and handover materials.
• Contribute to process improvements, automation initiatives and knowledge sharing.

Skills

IT infrastructure

Windows Server

SQL Server / T-SQL

PowerShell

Customer-facing

Problem solving

Tools

Citrix

RDS

Azure Virtual Desktop

SQL Server Tools

Job description

Wolters Kluwer International in London is seeking a Senior Technical Consultant to deliver CCH software installations, upgrades and server migrations in customer environments. The role is hands-on, requires strong SQL Server, T-SQL and Windows infrastructure experience, and involves coordinating with customers to ensure successful deployments.

Evening and weekend work is expected to support deployments. You will troubleshoot Citrix, RDS and Azure Virtual Desktop, analyze logs, and produce clear