Senior Technical Claims Handler - Commercial

NFP; Birmingham; Hybrid; GBP 40,000 - 60,000; Full time

Job summary

An established insurance firm in Birmingham is seeking a Technical Claims Handler to join their Commercial Insurance team. The successful candidate will handle complex claims, manage policy interpretations, and act as a trusted advisor to clients. The ideal candidate has extensive experience in commercial insurance claims handling and is dedicated to client advocacy. This role is a great opportunity to work in a people-first culture offering hybrid working and comprehensive benefits.

Benefits

Matched employer pension contributions

Comprehensive Private healthcare

Generous annual leave allowance

Numerous charity fundraising events

Qualifications

• 5–10 years’ experience in commercial insurance claims handling.
• Strong technical knowledge of policy wordings and coverage interpretation.
• Extensive exposure to property damage and business interruption claims.

Responsibilities

• Handling complex and technical claims across multiple commercial lines.
• Interpreting policy wordings and coverage issues in relation to claims.
• Acting as a trusted advisor to clients throughout the claims process.

Skills

Commercial insurance claims handling

Policy wordings and coverage interpretation

Property damage and business interruption claims

Client management across sectors

Complex claims management

Job description

An established insurance firm in Birmingham is seeking a Technical Claims Handler to join their Commercial Insurance team. The successful candidate will handle complex claims, manage policy interpretations, and act as a trusted advisor to clients. The ideal candidate has extensive experience in commercial insurance claims handling and is dedicated to client advocacy. This role is a great opportunity to work in a people-first culture offering hybrid working and comprehensive benefits.