Senior Targeted Catchment Investigations Analyst

Thames Water Utilities Limited; Camden Town; On-site; GBP 52,000 - 61,000; Full time

Job summary

A leading water utility company in the UK is seeking a motivated professional to join their team focused on improving environmental performance through targeted investigations in the wastewater network. The role involves analysis, collaboration with field teams, and customer liaison. Ideal candidates will have a relevant qualification and experience in technical operations. Competitive benefits include a starting salary of £52,480 and additional holidays.

Benefits

26 days holiday, increasing with service

Pension Scheme

Enhanced maternity and paternity leave

Access to discounts and cashback

Qualifications

• Experience in a similar role or industry.
• Full driving licence, as travel is required.

Responsibilities

• Delivery of Targeted Catchment Investigations workstream.
• Analyse previous pollutions and create work packs.
• Act as the key technical interface with field teams.

Skills

Passion to improve environmental performance

Planning or analysing technical operations

GIS experience

Collaborative influence

Education

Qualification in environmental, science, data, mathematical or engineering discipline

Job description

Overview

Thames Water is the UK's largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It's a big job and we've got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Responsibilities

• Delivery of the Targeted Catchment Investigations (TCI) workstream, reducing the number of pollutions, sewer floodings and blockages that occur from Thames Water's wastewater network.
• Analysis of previous pollutions, flooding and blockages to determine the likely root causes and create work packs for field teams to investigate.
• Act as the key technical interface with field teams, directing activities within the field.
• Analyse the output of field investigations to determine the best resolution, then direct these resolutions either through the TCI field teams or through other departments within Thames Water.
• Support and provide technical direction for the TCI analysts within the team.
• Liaise and drive other departments within Thames Water to deliver the resolutions you have determined.
• Record and analyse the success of targeting, investigating and resolution activities for performance reporting and to identify opportunities to develop and improve the process.
• Customer liaison – support actions required to manage the customer interface, keeping customers informed and minimising disruption during the work.
• Collaborate with regional teams and central teams to ensure the TCI workstream aligns with ongoing regional work.

Qualifications

• Passion to improve environmental performance.
• Experience in a similar role or industry.
• Experience in planning or analysing technical or field operations.
• GIS experience.
• Ability to influence and work collaboratively with all levels of an organisation to achieve improved business outcomes.
• Qualification in an environmental, science, data, mathematical or engineering discipline.
• Full driving licence, as travel is required.

Benefits

• Starting salary of £52,480 per annum.
• 26 days holiday per year, increasing to 30 with length of service (plus bank holidays).
• Benefits on Tap, access to discounts, cashback and instant vouchers.
• Generous Pension Scheme through AON.
• Generous paternity leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced maternity leave: 26 weeks full pay and 13 weeks half pay.
• Ongoing performance development reviews to help you be your best and identify growth opportunities.

We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process. If you need adjustments—whether that's extra time, accessible formats, or anything else just let us know, we're here to help and support.