Senior Systems Administrator - FTC 15 months

Gymshark; Metropolitan Borough of Solihull; On-site; GBP 45,000 - 60,000; Full time

Job summary

A dynamic fitness apparel company in the UK is seeking a Senior Systems Administrator to join their Systems Team. The role involves ensuring critical business systems operate effectively while driving innovative improvements. Candidates should have experience as a System Administrator and be familiar with ITIL standards, along with effective stakeholder management skills. The position offers competitive benefits including performance-based bonuses and flexible working options.

Benefits

Performance‑based bonus opportunity

Funded healthcare benefit

25 days holiday plus a birthday day and bank holidays

Contributory employer pension scheme

Flexible benefits programme

Gymshark employee discount

Financial, physical and mental wellbeing support

Enhanced family leave package

Life assurance

Qualifications

• Experience with product systems such as Centric PLM and Akeneo PIM.
• System specific administration certification.
• Process mapping.
• Experience with Agile/Scrum methodologies.

Responsibilities

• Identifying improvement areas for current systems.
• Managing stakeholder expectations with regular updates.
• Leading delivery of projects, including implementations.
• Providing exceptional customer service to internal teams.
• Investigating complex incidents in line with SLAs.

Skills

System Administrator/Analyst or Application Support role experience

Experience maintaining 3rd party business systems

Excellent attention to detail

Ability to manage time effectively

Stakeholder management

Willingness to give and receive effective feedback

Ability to work effectively in a high‑pace environment

Knowledge of ITIL standards

Curious mind with a drive to learn new technologies

Tools

Centric PLM

Akeneo PIM

Job description

Senior Systems Administrator - FTC 15 months

Are you our next Senior Systems Administrator? We’re looking for someone to join our Systems Team within Tech Operations to ensure critical business systems are operating effectively while continuously improving.

What You’ll Be Doing

• Identifying and driving improvement areas for current systems and implementing long‑term solutions aligned with business strategy.
• Managing stakeholder expectations with regular, clear updates using robust prioritisation and scoping methods.
• Leading the delivery of projects, including systems implementations, migrations, configuration changes and more.
• Providing exceptional customer service to our internal Gymshark team.
• Investigating complex incidents escalated, in line with agreed SLAs.
• Understanding stakeholder pain points to inform system enhancements.
• Deputising for Business Systems Manager when required.
• Supporting key stakeholders as a trusted partner in tech services.
• Maintaining relationships with suppliers within the portfolio.
• Coaching and delegating to other System Administrators as needed.
• Keeping a working knowledge of technical innovations in systems/platforms to incorporate strategic opportunities.
• Engaging in Agile/Scrum ceremonies with engineering teams to support stakeholder vision and influence sprint prioritisation.
• Collaborating in ideation sessions to drive innovation using subject‑matter expertise.

What You’ll Need

• System Administrator/Analyst or Application Support role experience.
• Experience maintaining 3rd party business systems.
• Knowledge of ITIL standards and how to apply them.
• Ability to manage time effectively.
• Excellent attention to detail.
• Curious mind, with a drive to learn new technologies/systems at pace.

• Experience with product systems such as Centric PLM, Akeneo PIM.
• System specific administration certification.
• Stakeholder management (internal or external).
• Willingness to challenge and be challenged.
• Willingness to give and receive effective feedback.
• Ability to work effectively in a high‑pace environment.
• Process mapping.
• Six Sigma methodologies.
• Agile/Scrum.

Closing Date

CLOSING DATE: 27th October 2025

We’re an equal‑opportunity employer. We are committed to providing reasonable adjustments for candidates with disabilities during our recruitment process. All applicants are considered fairly and equally. We do not tolerate discrimination of any kind.

The Perks

• Performance‑based bonus opportunity.
• Funded healthcare benefit.
• 25 days holiday plus a birthday day and bank holidays.
• Contributory employer pension scheme.
• Flexible benefits programme including salary‑sacrifice EV scheme, dental insurance, cycle‑to‑work and tech scheme.
• Gymshark employee discount and long‑service awards.
• High‑street cashback and discounts.
• Financial, physical and mental wellbeing support.
• Enhanced family leave package.
• Life assurance.