Senior Support Worker - Vale Floating Support

The Wallich; Barry; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading homelessness charity in Wales is seeking a coordinator to provide floating support to Service Users facing housing difficulties. The role involves empowering individuals to improve their skills and maintain their accommodation. Candidates must have a valid Driving Licence and access to a vehicle. The position offers a flexible work schedule with 37.5 hours per week. Interested applicants are encouraged to apply early as the closing date is 21st November 2025.

Qualifications

• Driving Licence and access to own vehicle is essential.
• Experience in support roles preferred.
• Ability to work with diverse populations and promote independence.

Responsibilities

• Coordinate and provide floating support to Service Users.
• Empower Service Users to address housing and personal difficulties.
• Assist in developing skills for independent living.

Skills

Empathy

Communication

Problem-solving

Organizational skills

Job description

Hours of Work

37.5 hours per week - Between Monday - Friday 09:00-17:00 with some flexibility

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us.

Project Description

The project provides housing related support around people’s mental health along with any other needs identified. By providing support to access information, advice, and resources this will enable the people we support to make informed choices whist increasing their resilience, gaining and/or enhancing their skills to live a more independent life. The team work on an agile basis across the Vale of Glamorgan to provide support in people’s homes, other community settings by identifying what works best for the people accessing the service.

Purpose of Role

To coordinate and provide floating support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to maintain their current or future accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’ to enable people to improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

This role is subject to an Enhanced DBS disclosure.

Please note: Driving Licence and access to own vehicle is essential for this role.

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance for tips on what to include.

Job Description Link

Employee Benefits

Closing date for this vacancy is 21st November 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464.