Senior Support Worker Residential

West Sussex County Council; England, England; On-site; GBP 32,000 - 36,000; Full time

Job summary

A local council in the UK is seeking a Senior Support Worker to provide outcome-based care in Horsham. This role promotes independence and engages individuals in their community. The ideal candidate should have experience in caring for adults with disabilities, possess strong communication skills, and hold NVQ qualifications. This is a fixed-term position with competitive salary and benefits.

Qualifications

• Experience working with adults with disabilities.
• Ability to involve service users in service evaluation.
• Knowledge of safeguarding policies.

Responsibilities

• Provide outcome-based care to promote independence.
• Support people in maintaining friendships and health.
• Organize workload and resolve issues independently.

Skills

Excellent literacy and numeracy skills

Organisational skills

Sound communication and interpersonal skills

People and performance management skills

Customer service skills

Problem-solving skills

Education

Minimum of 4 GCSEs including English Language and Maths

NVQ 3 in Care

NVQ 4 in Management

Job description

Senior Support Worker

Our team at Hobbs Field we're looking for a Senior Support Worker on Secondment. This role provides outcome‑based care, promoting independence and we aim to enable every person to be engaged in their local community to the best of their ability. Find out more below.

Salary and Working Pattern

Salary: £32,597 - £35,412 (Plus an additional Over Night & Weekend Working Allowance)

Working Pattern: Split shifts on 4‑week rotation (with sleep in - as detailed below)

Contract Length: Fixed Term Contract up to 2 years.

Location: Hobbs Field, Horsham

This contract is a split shift – the hours are 2:30 pm – 10:30 pm sleeping in, followed by a 7:30 am start – 2:30 pm shift (overnight allowance payable). The shift pattern includes alternate weekends paid at an additional weekend working allowance and is on a 4‑week rota basis.

Please note this is a fixed‑term contract role for a temporary vacancy as the position is being held for a permanent employee due to a proposed closure of a service. The length of the fixed‑term contract is up to 2 years.

About You

• Passionate about supporting people to be the best they can be.
• Empowering people to live the life they choose.
• Supporting people to have the opportunities to learn and grow.
• A good listener, patient and treat all with respect, kindness and dignity.
• Ensure people have opportunity to be involved in/Co‑produce every aspect of their care and support.
• Support people to maintain friendships/relationships important to them and to make new friendships/relationships.
• Support people to maintain their health.

If you would like to join our dynamic team, take a look at the attached job description.

What do you need to succeed

• You’ll need to be able to organise your own workload and respond to unanticipated problems, resolving issues independently and planning appropriate solutions, for example presenting material in a different way to suit the needs of the audience.
• You’ll demonstrate excellent customer service and interpersonal skills to interact effectively with a range of people, including service users, creating effective working relationships and providing direction for the team.

Key Skills

• Excellent literacy and numeracy skills in order to order monitor budgets and document activities in care plans.
• Ability to organise / prioritise work, co‑ordinate a variety of tasks in a clear and logical way and meet agreed deadlines which minimise the disruption to the business.
• Sound communication and interpersonal skills to interact effectively with a range of people and create effective working relationships. Ability to build relationships with people and ensure the views of service users are heard and that their needs are met.
• Effective people and performance management skills and the ability to provide direction and motivate and inspire the team.
• Excellent customer service skills and the ability to seek and introduce continuous improvement and innovation, for self and team. Ability to maintain a sympathetic and understanding attitude whilst dealing with challenging behaviour from service users and/or their families.
• Strong problem‑solving skills with the ability to anticipate problems and resolve issues independently, planning solutions and making sound pragmatic decisions.

Qualifications and Experience

• Minimum of 4 GCSEs, including English Language and Maths, or equivalent qualification or demonstrable equivalent comparable experience.
• NVQ 3 in Care or equivalent qualification or demonstrable equivalent comparable experience.
• NVQ 4 in Management or equivalent qualification – Desirable.
• Relevant organisational knowledge of systems, procedures and policies in a specialist area (e.g. protection of vulnerable adults, health and safety etc.).
• Knowledge of a wide range of disability issues and the needs of older people.
• Significant experience of working with adults who have a wide range of disabilities.
• Experience of involving service users and carers in planning, developing and evaluating services.
• Experience of working with people from a wide variety of cultural, religious and ethnic backgrounds.

Reward & Benefits

For a full list of the benefits offered to you as a West Sussex County Council employee you can find them on our Rewards and Benefits page.

Further Information

The reference number for this role is CAFHE05953.

For an informal conversation or for further information regarding the role, please contact Ian Storey, Registered Manager. For an informal conversation regarding the application process, please contact Rachael Doolan (Resourcing Advisor) at … For issues or queries regarding your application please contact …

How to Apply

Internal candidates – This position would be a secondment, please discuss and agree this with your manager before applying.

Upload your CV and complete the application explaining the key skills listed in the Job Description and experience you can bring to the role ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

Safeguarding and Welfare

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to an enhanced DBS check, 5 years referencing and a health check.

Equal Opportunities

West Sussex County Council is an equal opportunities employer committed to promoting an environment that is inclusive and free from all forms of unlawful or unfair discrimination and values the diversity of its people. We actively welcome applications from people of all backgrounds and take every possible step to ensure that no individual will be disadvantaged.

Disability or Veteran's Guaranteed Interview Scheme

For information regarding your eligibility to apply for this role under our Disability or Veteran's Guaranteed Interview Scheme, this can be found on our application help page.

Recruitment Agencies

Note for Recruitment Agencies: We prefer to hire people directly, but we do have a supplier list for when we need a helping hand. We'll be in touch directly if we need you!