Senior Support Worker (Female)

Elysium Healthcare Limited; Dover; On-site; GBP 27,000; Full time

Job summary

A leading healthcare provider in Dover is seeking a Senior Support Worker to support service users with complex needs and mental health conditions. You will have NVQ Level 3 in Health and Social Care and be responsible for overseeing shifts, supporting staff, and ensuring service users' well-being. This role offers an annual salary of £26,130, comprehensive benefits, and a supportive team environment.

Benefits

Annual salary reviews

33 days annual leave including birthday off

Free meals during shifts

Wellbeing support

Career development and training

Pension contribution

Life Assurance

Enhanced Maternity Package

Retail discounts

Qualifications

• Proven experience in mental health and complex needs care.
• A caring nature and willingness to support with personal hygiene.
• The ability to manage challenging behaviours with resilience.

Responsibilities

• Organising and overseeing the smooth running of shifts.
• Supervising and supporting care staff.
• Ensuring the physical and emotional well-being of service users.
• Engaging in community activities alongside service users.

Skills

Experience in mental health care

Leadership skills

Strong communication skills

Resilience and positivity

Caring nature

Education

NVQ Level 3 in Health and Social Care

Job description

This is a rewarding opportunity to support service users with complex needs and mental health conditions, including those transitioning from CYP environments. You'll bring your NVQ Level 3 in Health and Social Care, your resilience, and your passion for person‑centred care to a role where no two days are the same—and every day makes a difference. We are actively encouraging female candidates to apply for this opportunity due to the need of service. This is to accommodate the needs of our residents in the most efficient manner. Where you will be working: Location: St Alphege Road, Dover, Kent CT16 2PU. As a Senior Support Worker, you'll play a key role in:

Responsibilities

• Organising and overseeing the smooth running of shifts
• Supervising and supporting care staff
• Ensuring the physical and emotional well‑being of service users
• Responding to challenges with professionalism and empathy
• Engaging in community activities alongside service users

You'll be part of an inclusive, supportive team that works collaboratively to deliver high‑quality care. The environment can be challenging, but it's also deeply fulfilling—especially when you witness the progress and achievements of those you support.

Are you ready to take the next step in your career and help shape brighter futures for people with learning disabilities and autism? At Elysium Healthcare, we're looking for a dedicated and experienced Senior Support Worker to join our compassionate team at Felbrigg House in Dover.

Qualifications

• Proven experience in mental health and complex needs care
• NVQ Level 3 in Health and Social Care
• Leadership skills and a proactive approach
• A caring nature and willingness to support with personal hygiene
• Strong communication skills and a good sense of humour
• The ability to manage challenging behaviours with resilience and positivity
• Embody Elysium's values of Kindness, Integrity, Teamwork and Excellence

Felbrigg House is a characterful, renovated rectory in Dover's Conservation Area, offering specialist care in a supportive, inclusive setting. Rated "Good" by the CQC (March 2023), the service focuses on helping individuals lead full and valued lives through community engagement and personalised support.

Elysium Healthcare has over 8,000 employees and a unique approach to the delivery of care. With a network of over 90 services across England and Wales covering Mental Health, Neurological, Learning Disabilities & Autism, Children & Education, there is opportunity for you to grow and move. Elysium Healthcare is part of Ramsay Health Care with a global network that extends across 10 countries and employs over 86,000 people globally. Elysium Healthcare follows safer recruitment of staff for all appointments and is a Disability Confident employer, committed to inclusive and accessible recruitment. It is a requirement that all staff understand it is each person's individual responsibility to promote and safeguard the welfare of service users. All candidates will be subject to a DBS disclosure.

Benefits

• Annual base salary of £26,130 (£13.40 hourly pay)
• The equivalent of 33 days annual leave (including bank holidays) – plus your birthday off
• Free meals during your shift and parking available in local streets
• Wellbeing support and activities to help you maintain a healthy work‑life balance
• Career development and training to help you achieve your professional goals
• Annual salary reviews to ensure your pay reflects your contribution
• Pension contribution to help secure your future
• Life Assurance for added peace of mind
• Enhanced Maternity Package so you can truly enjoy this special time
• Wagestream – instant access to earned wages when you need it
• Retail discounts, Blue Light Card, and Ely‑vate employee benefits scheme