Senior Support Worker - Darlington

Career Choices Dewis Gyrfa Ltd; Tees Valley; On-site; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Blue Light Card

Referral Bonus £500

Employee Assistance Program (EAP)

Real Living Wage Employer

Long Service Awards

Job summary

Keys Group is seeking a compassionate Senior Support Worker to manage a team and support young people aged 16–18 in a semi-independent setting in Darlington. You will drive care plans, report regularly, and liaise with health professionals to ensure safety and wellbeing.

The role requires an NVQ/QCF Level 3 in Health & Social Care or Residential Childcare, a full UK driving license with access to a vehicle, and a commitment to safeguarding. DBS checks are covered by Keys Group.

Qualifications

• Must be 21 years or over (due to regulatory requirements).
• NVQ/QCF Level 3 in Health & Social Care OR Residential Childcare.
• Experience working with young people or within the care/child sector (preferred).
• Strong communication and teamwork skills.
• Commitment to safeguarding and promoting the welfare of young people.
• Enhanced DBS check, covered by Keys Group, with renewals.

Responsibilities

• Manage a team of Residential Support Workers.
• Provide high standards of care and support for young people in line with care plans.
• Encourage community relationships by promoting activities.
• Accurately report, record and maintain records as required and working to care plans.
• Liaise with health professionals and their families.
• Complete supervisions and audits.
• Ensure duties undertaken by reporting staff meet required standards.

Skills

Strong communication

Teamwork

Compassionate

Reliability

Education

NVQ/QCF Level 3 in Health & Social Care

Residential Childcare

Job description

Package Description JOB ROLE: Senior Support Worker

• Supported Accommodation LOCATION: Darlington SALARY: £14.45 - £15.15 per hour* per hour HOURS: Full-time, 40 per week REQUIREMENTS: Full UK Driving License with access to a vehicle
• essential Keys Group provide innovative care and education services to children and young people who have complex needs, emotional and behavioural difficulties.

We try and make every day extraordinary for the children we care for and support, because we believe in every single one of them.

It's an exciting time to join us as we expand and grow our teams in the region.

We are looking for a compassionate, reliable, and dedicated Residential Support Worker to join our team, supporting young people aged 16–18 in a semi-independent group setting.

This role is ideal for someone who is passionate about helping young people develop essential life skills, build confidence, and prepare for full independence.

If you are a Support Worker with an NVQ / QCF Level 3 in Health and Social Care and the enthusiasm and commitment to live our company values every, this may be the role for you!

As a Senior Support Worker, you will be involved in the day-to-day support and routine of the young people within the service including: Managing a team of Residential Support Workers Providing high standards of care and support for young people we support, in line with care and support plans Encourage good community relationships by promoting a variety of activities Accurately report, record and maintain records as required and working to care plans Liaise with health professionals and their families Complete supervisions and audits To ensure that all duties undertaken by reporting staff are performed to required standards, and that all such staff contribute in a positive manner to provide a happy, efficient and homely atmosphere within the Home.

Requirements: Must be 21 years or over (due to regulatory requirements). NVQ/QCF L3 in Health & Social Care OR Residential Childcare.

Experience working with young people or within the care/child sector (preferred). Strong communication and teamwork skills.

Commitment to safeguarding and promoting the welfare of young people.

• Your Enhanced DBS check, is fully covered by Keys Group, along with any required renewals.

Qualifications & Career Development

• Unlock your potential with our support!

We offer a variety of QCF qualifications, providing opportunities for professional growth and opening doors to further career advancement.

• At Keys Group, we pride ourselves on fair and competitive pay.

As a Real Living Wage Employer, we ensure fair pay for all, with enhanced pay scales that transparently recognise your qualifications and experience.

Blue Light Card

at High Street retailers, days out, gifts, holidays and even when buying a car, available via a Blue Light card that you will have access to as a Health and Social Care Employee

Referral Bonus

Refer talented individuals to Keys Group and split a £500 bonus when they successfully join and complete their probation.

Care First

• We care about your well-being and that's why we're pleased to offer our employees an Employee Assistance Program.

If you need someone to talk to, the EAP is here for you

• confidentially and at no cost.

Circle

• Your hub for wellbeing, engagement and discounts.

From tailored exercise advice and healthy eating tips to counselling and savings on everyday purchases, Circle has you covered.

• Save for your retirement with a matched contribution of up to 3% from Keys Group.

Long Service Awards

• It's our way of saying a heartfelt thank you for everything you do.

Full Induction & Introductory Programme

• Begin your journey with a paid-for comprehensive onboarding to set you up for success About Keys Group: Keys Care provides safe, supportive homes for adults and children, offering tailored services and specialist support to help people thrive.

Through our Connected Support approach, we empower individuals to build stability, resilience, and a strong sense of belonging We are proud to be an Equal Opportunities Employer and welcome applications from all sections of the community.

We are also committed to supporting the Armed Forces community through our Armed Forces Covenant.

Eligible candidates from military backgrounds are guaranteed an interview