Senior Support Worker – Crawley

Life Charity; Crawley; Hybrid; GBP 13,000 - 16,000; Full time

Benefits offered by this job

Generous holiday allowance starting at

Birthday Leave

Extra annual leave for long term use

Company Pension Scheme

Menopause Workplace Pledge

Employee Assistance Programme

Paid mileage for travel outside base

Flexible working arrangements

Job summary

Life Charity is seeking a Senior Support Worker to join the Supported Housing team in Crawley. You will provide emotional, practical and housing-related support to residents in supported accommodation, working 20 hours per week over 3/4 days including a Thursday and Friday.

Key duties include managing referrals and admissions, completing support plans and risk assessments, safeguarding, tenancy sustainment, and liaison with agencies.

Qualifications

• Experience in a similar support, housing or community role.
• Understanding of the needs of vulnerable adults and trauma-informed practice.
• Knowledge of safeguarding principles for children and adults.

Responsibilities

• Manage referrals, assessments and admissions into the service.
• Complete support plans, risk assessments and regular reviews.
• Provide person-centred support tailored to individual needs.
• Support clients to sustain tenancies and maximise income.
• Signpost and advocate for access to welfare, health and community services.
• Work closely with external agencies and professionals to achieve positive outcomes.
• Facilitate support sessions and group activities.
• Maintain accurate records and case management systems.
• Promote safeguarding, equality, diversity and inclusion within all aspects of service delivery.
• Support housing management functions, including reporting repairs and monitoring tenancy compliance.
• Participate in the out-of-hours on-call rota.

Skills

Experience in support work

Trauma-informed practice

Support planning & risk assessment

Safeguarding knowledge

Strong communication

Teamwork & independence

Full UK Driving Licence

Job description

We are looking for a Senior Support Worker to join our Supported Housing team in Crawley. This is a rewarding opportunity to provide high-quality emotional, practical and housing-related support to individuals living in supported accommodation.

As a Senior Support Worker, you will:

• Manage referrals, assessments and admissions into the service
• Complete support plans, risk assessments and regular reviews
• Provide person-centred support tailored to individual needs
• Support clients to sustain tenancies and maximise income
• Signpost and advocate for access to welfare, health and community services
• Work closely with external agencies and professionals to achieve positive outcomes
• Facilitate support sessions and group activities
• Maintain accurate records and case management systems
• Promote safeguarding, equality, diversity and inclusion within all aspects of service delivery
• Support housing management functions, including reporting repairs and monitoring tenancy compliance
• Participate in the out-of-hours on-call rota

We’re looking for someone who has:

• Experience working in a similar support, housing or community-based role
• Understanding of the needs of vulnerable adults and trauma-informed practice
• Knowledge of support planning and risk assessment
• Understanding of safeguarding principles for children and adults
• Strong communication and interpersonal skills
• Ability to work independently and as part of a team
• Full UK driving licence and access to transport

About Life:

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.

Our services include:

• Supported housing and community support
• Counselling and skilled listening
• Free pregnancy tests and baby supplies

Our values

All our work is underpinned by the following universal human values:

• Humanity – All people are special and equal
• Solidarity – We’re with you and for you
• Community – We’re better together
• Charity – Doing good for one another
• Common good – Building a better world

Information about the role:

For further information, please see the attached job description.

Salary: £14,164.80 per annum

Hours: 20 hour per week over 3/4 days including a Thursday and Friday

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:

• Generous holiday allowance, starting at 25 days per year (pro rata for part time hours)
• Birthday Leave (applicable after 1 years service)
• Extra annual leave for long term service
• Company Pension Scheme
• Signed member of the Menopause Workplace Pledge
• Employee Assistance Programme
• Paid mileage for travel outside your base location
• Flexible working arrangements

Safeguarding and Equality:

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.