Senior Support Worker (Coleraine)

HappyJobsNI.com; Coleraine; On-site; GBP 25,000 - 28,000; Full time

Job summary

A charitable organization in Coleraine is seeking a Senior Support Worker to provide high-quality support and mentor staff. Applicants should have at least 6 months’ experience in health and social care and a Level 3 qualification in Health & Social Care. The role offers competitive pay, training opportunities, and additional annual leave.

Benefits

Enhanced Holiday Leave

Pension

Qualifications

• At least 6 months’ paid experience in health & social care.
• Experience leading a shift and supervising colleagues.
• Confident use of digital systems for records and reporting.

Responsibilities

• Provide high-quality person-centred support to individuals.
• Lead shifts and mentor staff, ensuring best practices.
• Maintain accurate records and oversee health and safety checks.

Skills

Senior Support Worker

Team Leadership

Safeguarding

Care

Education

QCF/NVQ Level 3 in Health & Social Care

Job description

Senior Support Worker (Multiple Positions)

Positive Futures - Coleraine

Charity Jobs NI is exclusively partnering with Positive Futures to recruit multiple dedicated, experienced and compassionate Senior Support Workers in Coleraine. This rewarding role lets you deliver high‑quality, person‑centred support while coaching and leading colleagues to help people live the life they want.

About Positive Futures

Positive Futures supports people with learning disabilities, acquired brain injuries and autism. Wonderful things can and do happen when people get the right support, at the right time, from the right people.

About the Role

You’ll provide outstanding, person‑centred support and act as a strong role model‑mentoring, coaching and supervising staff so best practice is embedded across the service. You’ll receive a full, paid induction and ongoing training, work as part of a dedicated team, and help coordinate support so each person is empowered to achieve their goals.

Key Responsibilities

• Provide high‑quality support in line with each person’s person‑centred portfolio/behaviour support plan; hold coordinator responsibilities and lead reviews with families and key partners.
• Safeguard health, safety and wellbeing; uphold Adult Safeguarding and Risk Management policies; model safe and effective practice for others.
• Promote independence, choice and active citizenship‑supporting community participation, relationships, holidays and everyday decision‑making.
• Develop daily living skills (home management, healthy meals, medication, finances, benefits, appointments) and link people with the right services.
• Lead shifts; induct, mentor and coach staff (including PBS/stress & coping plans); deliver regular person‑centred supervision; chair/participate in team and statutory meetings.
• Maintain accurate records (medication, finance, incidents, risk, behaviours), use ICT systems confidently, and oversee H&S checks and finance audits.
• Work to Positive Futures’ Mission, Values and Code of Conduct; maintain NISCC registration and complete required learning and development.

What You’ll Bring

Essential

• At least 6 months’ paid experience supporting people in a health & social care or community setting.
• Experience leading a shift or acting as a key worker, including supervising colleagues and coordinating reviews/plans.
• Confident use of digital systems for records, rota, medication logs and incident reporting.
• Experience working to Positive Behaviour Support (e.g., stress & coping or PBS plans).
• Effective oversight of paperwork and processes in your work environment.
• QCF/NVQ Level 3 in Health & Social Care (or equivalent). Consideration given to applicants willing to undertake the qualification within an agreed timeframe.

Desirable

• Additional experience using person‑centred thinking tools and approaches.

Hours & Location

• Full‑time: 37.5 hours per week.
• Location: Coleraine.

Salary & Benefits

• £25,500 - £27,500 per annum (Pay Points 1-5; full‑time equivalent). Pro‑rated for part‑time.
• Holidays: 28-33 days’ paid holiday per year (including designated days).
• Pension: Contributory scheme – employer 4% (eligible staff) alongside your 5%.
• Training & Support: Paid induction, regular 1:1s, team development and access to specialist/accredited training; clear career development pathways.
• NISCC Registration: Initial registration fee paid on joining; annual fee covered after three years’ service (eligible staff).

You might currently be working as a Senior Care Assistant, Team Leader, Senior Support Worker, Assistant Manager, Support Coordinator, or similar.

How to Apply

Interested? Apply via Charity Jobs NI with your CV today, or email it directly. For a confidential chat, call .

Skills:

• Senior Support Worker
• Team Leadership
• Safeguarding
• Care

Benefits:

• Enhanced Holiday Leave
• Pension