Senior Support Worker - Bridgend Rough Sleepers Intervention Team (30 Hours)

The Wallich; Wales; On-site; GBP 21,000; Full time

Job summary

A leading homelessness charity in Wales seeks a Support Coordinator to empower individuals facing housing challenges. The role involves directly engaging with rough sleepers, providing essential support and signposting to resources while fostering independence. Candidates should have empathy, strong communication skills, and a valid driving license. The position is set for 30 hours weekly with a pro rata salary of £20,691. You will contribute to vital community projects aiming to improve lives.

Qualifications

• Experience in working with vulnerable individuals.
• Ability to empower service users and foster independence.
• Valid driving license and access to a vehicle.

Responsibilities

• Coordinate and provide support to empower service users.
• Engage vulnerable individuals in support services.
• Assist in addressing housing and personal difficulties.

Skills

Empathy

Communication

Teamwork

Job description

Hours of Work

30 hours per week, Monday-Friday 06:30am-12:30pm, bank holidays included

Pro Rata Salary

£20,691

About The Wallich

The Wallich is a leading homelessness and rough sleeping charity in Wales. For more information about our innovative work to support people across the country, visit The Wallich website. Find out about Wales' leading homelessness charity, The Wallich www.thewallich.com/about-us.

Project Description

The project operates across Bridgend working with rough sleepers providing basic humanitarian aid in the community, with the aim of engaging vulnerable individuals in support services and signposting to relevant support.

Purpose of Role

To coordinate and provide support that enables and empowers Service Users to address housing and/or personal difficulties, build their skills and confidence, and ultimately improve their ability to access and maintain accommodation. The support will not create or increase dependence. It will ‘do with’ rather than ‘do for’. Support will help people improve their control, understanding and involvement in dealing with the issues that affect them, and assist Service Users to achieve their preferred outcomes.

Disclosures

This role is subject to an Enhanced DBS disclosure.

Driving Requirement

Driving Licence and access to own vehicle is essential for this role.

Agency Recruitment

We are not utilising agencies with this role and kindly ask that agencies do not approach to assist us with this vacancy.

Application Information

Follow the link below to view the full job description and person specification. Please refer to this information when completing your CV and Cover Letter; see our Application Guidance page for tips on what to include:

Job Description Link

Employee Benefits

Closing date for this vacancy is 22nd December 2025 at 09:00am.

The Wallich reserves the right to close this vacancy early should sufficient applications be received. Therefore, we encourage early applications to ensure consideration.

Equal Opportunities Statement

At The Wallich, we’re fully committed to supporting and improving Equity, Diversity and Inclusion to ensure we’re the best community we can be. There is always still room to evolve and improve and we are striving to create an environment where all staff can bring their authentic selves to the workplace. We welcome and encourage applications from all backgrounds and if you would like any support with your application or to discuss any adjustments that you may require, please contact [e-mail] or call 02920 668 464.