Senior Support Worker

Orbis Education & Care Ltd; Wales; On-site; GBP 40,000 - 60,000; Full time

Job summary

A supportive care organization in Wales is seeking an experienced Senior Support Worker to support young people with complex needs related to autism. The role involves leading a team, encouraging independence, and providing emotional and physical support in a nurturing environment. Ideal candidates should have prior care experience, strong communication skills, and flexibility in working hours. The position offers professional growth, employee support initiatives, and various benefits, including a referral bonus and discounts with the Blue Light Card.

Benefits

Employee Assistance

Wellbeing Champions

Salary Finance Support

Blue Light Card

Refer a Friend bonus

Funded QCF

Enhanced maternity/paternity

Paid time off for cancer screening

Qualifications

• Previous experience in a care role, ideally supporting young people with complex needs or autism.
• A full UK driving licence is essential for supporting young people with transport.
• Right to work in the UK (with at least 12 months remaining on your visa, if applicable).

Responsibilities

• Lead and support our staff team to deliver excellent care.
• Support young people's emotional and physical wellbeing, including personal care.
• Encourage independence and act as a positive role model.
• Keep accurate records and help maintain a warm, welcoming home environment.

Skills

Strong communication skills

Caring nature

Flexibility to work shifts

Resilience

Job description

West Cross - Senior Support Worker

Location: West Cross, Swansea
Hourly rate: £12.80‑£13.70 | Full time, 40.25 hours/week

Are you ready for a rewarding role where every day you make a real difference? We’re looking for an experienced Senior Support Worker to join our team at West Cross, supporting young people with complex needs associated with autism.

In this role, you'll play a key part in the day-to-day running of the home, helping to create a safe, fun, and nurturing environment where young people can thrive. You'll act as a positive role model for both staff and young people, encouraging independence, building confidence, and celebrating achievements along the way.

We’re passionate about providing person‑centred support that strengthens interests, sparks curiosity, and helps every young person live their best life. If you have previous experience in a similar role, enjoy leading a team, and are committed to making a difference every day, this is the role for you!

What You’ll Do

• Lead and support our staff team to deliver excellent care
• Support young people's emotional and physical wellbeing, including personal care
• Encourage independence and act as a positive role model
• Get involved in fun, active activities — from football and fishing to outdoor adventures
• Support transport to and from school, appointments, and activities
• Keep accurate records and help maintain a warm, welcoming home environment
• Celebrate the achievements and progress of the young people you support

What You’ll Need

• Previous experience in a care role, ideally supporting young people with complex needs or autism
• A caring nature, resilience, and strong communication skills
• Flexibility to work shifts, including evenings and weekends
• A full UK driving licence — essential for supporting young people with transport
• Right to work in the UK (with at least 12 months remaining on your visa, if applicable)

What You’ll Get

• Support at every step - Employee Assistance, Wellbeing Champions and Salary Finance Support
• Blue Light Card - discounts on over 15,000 UK retailers and businesses
• Refer a Friend bonus - earn up to £1,000!
• Build your career here - funded QCF and genuine progression - 97% of our managers were promoted internally
• Health Shield Plan - after probation
• Enhanced maternity/ paternity - after 12 months of continuous service
• Proud signatory of the JGHR Pledge - paid time off for cancer screening and appointments

At Orbis Education and Care, our values are built on PASSION – putting People first, being Accepting, Supporting one another, Sharing ideas, staying Innovative, creating Opportunities, and welcoming New people.

If you have the experience, energy, and enthusiasm to make a real difference in the lives of our football-loving, adventure-loving young people, click “Apply” today!

Orbis Education and Care is proud to be an inclusive employer.