Senior Support Worker

Agincare; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A family-run care provider in Southampton is seeking a Senior Support Worker to lead and deliver high-quality support for individuals with learning disabilities and autism. This full-time role combines hands-on support and leadership tasks, ensuring a smooth operation of services. Ideal candidates will have senior support experience, a valid UK driving licence, and strong organisational skills. The position offers a competitive pay and a variety of benefits, promoting career development.

Benefits

Up to £13.25 per hour

Refer a friend bonus – earn up to £500

Career development opportunities

Fully funded training and apprenticeships

Blue Light Card discounts

Company pension

Employee Assistance Programme

Qualifications

• Proven experience in a senior support or team leader role.
• Confident in supporting people with learning disabilities, autism, and complex needs.
• Full UK driving licence and own car is essential.

Responsibilities

• Check in with teams to ensure smooth operations.
• Provide hands-on support including personal care.
• Review and update care plans and documentation.
• Liaise with families and professionals.
• Mentor and guide staff members.
• Lead shifts as required.

Skills

Experience in senior support

Support for learning disabilities

Organisational skills

IT competence

Education

Level 2 Health and Social Care qualification

Level 3 qualification or working towards it

Job description

"Are you ready to take the lead and make a real difference in people's lives? We're looking for an experienced and motivated Senior Support Worker to join our Hampshire team, helping to oversee and deliver high-quality support at our Service in Southampton. You will report into the Registered and Deputy Manager, splitting your time between hands-on support and leadership/administrative tasks to ensure our service runs smoothly. This is a varied and rewarding role with plenty of opportunity to make an impact. About the people you'll be supporting:You will be supporting our individuals with learning disabilities and/or autism. Each person has unique needs, preferences, and routines. Some enjoy active community days out, others prefer quieter home-based activities. Your role will be to help them live safe, happy, and meaningful lives, whilst ensuring their care is consistent, person-centred, and of the highest quality. Where you'll be working:You'll be working at our Service in Southampton. This is a full-time role where your week will split between providing direct support on shift and also completing leadership and administrative tasks."

Responsibilities

• Check in with teams across the service, ensuring shifts are running smoothly and everyone has what they need
• Provide hands‑on support, including personal care, meal preparation, and community activities
• Review and update care plans, risk assessments, and other documentation
• Liaise with families, professionals, and external agencies as needed
• Mentor and guide new or existing staff, offering feedback and support
• Step in to lead shifts where required to maintain quality and consistency of care
• Full‑time availability and flexibility to work across different packages

Qualifications

• Proven experience in a senior support or team leader role
• Confident in supporting people with learning disabilities, autism, and complex needs
• Full UK driving licence and own car (essential)
• Good organisational skills and IT competence (Microsoft Office, care records)
• Level 2 Health and Social Care qualification (minimum) – ideally Level 3 or working towards it

About Agincare

We're a family‑run business that's been caring and supporting people since 1986. With over 4,500 team members, we're one of the UK's largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties, and live‑in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all.

Benefits

• Up to £13.25 per hour
• Refer a friend bonus – earn up to £500
• Career development opportunities
• Fully funded training and apprenticeships
• Blue Light Card (discounts in shops and restaurants)
• Company pension
• Employee Assistance Programme (24/7 advice and wellbeing support)