Senior Support Worker

Agincare Group; Southampton; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading care provider in Southampton seeks a Senior Support Worker to oversee and deliver high-quality support for individuals with learning disabilities and autism. This full-time role combines hands-on support with leadership tasks. Candidates should have experience in a senior support role and a Level 2 Health and Social Care qualification. The position offers a salary of up to £13.25 per hour, training, and development opportunities.

Benefits

Up To £13.25 per hour

Refer a friend bonus – earn up to £500

Career development opportunities

Fully funded training and apprenticeships

Blue Light Card (discounts in shops and restaurants)

Company pension

Employee Assistance Programme (24/7 advice and wellbeing support)

Qualifications

• Proven experience in a senior support or team leader role.
• Confident in supporting people with learning disabilities, autism, and complex needs.
• Full UK driving licence and own car (essential).

Responsibilities

• Check in with teams across the service to ensure smooth operation.
• Provide hands-on support, including personal care and community activities.
• Mentor and guide new or existing staff.

Skills

Experience in a senior support role

Supporting people with learning disabilities

Good organisational skills

IT competence (Microsoft Office)

Education

Level 2 Health and Social Care qualification

Level 3 Health and Social Care qualification

Job description

Are you ready to make a real difference in someone’s life?

"Are you ready to take the lead and make a real difference in people’s lives?We’re looking for an experienced and motivated Senior Support Worker to join our Hampshire team, helping to oversee and deliver high-quality support at our Service in Southampton. You will report into the Registered and Deputy Manager, splitting your time between hands-on support and leadership/administrative tasks to ensure our service runs smoothly.This is a varied and rewarding role with plenty of opportunity to make an impact.

About the people you’ll be supporting:

You will be supporting our individuals with learning disabilities and/or autism. Each person has unique needs, preferences, and routines. Some enjoy active community days out, others prefer quieter home-based activities. Your role will be to help them live safe, happy, and meaningful lives, whilst ensuring their care is consistent, person-centred, and of the highest quality.

Where you’ll be working:

You’ll be working at our Service in Southampton. This is a full-time role where your week will be split between providing direct support on shift and also completing leadership and administrative tasks.

What you’ll get with Agincare:

• Up To £13.25 per hour
• Refer a friend bonus – earn up to £500
• Career development opportunities
• Fully funded training and apprenticeships
• Blue Light Card (discounts in shops and restaurants)
• Company pension
• Employee Assistance Programme (24/7 advice and wellbeing support)

What is required from you:

• Full-time availability and flexibility to work across different packages
• Proven experience in a senior support or team leader role
• Confident in supporting people with learning disabilities, autism, and complex needs
• Full UK driving licence and own car (essential)
• Good organisational skills and IT competence (Microsoft Office, care records)
• Level 2 Health and Social Care qualification (minimum) — ideally Level 3 or working towards it

A day in the life of a Senior Support Worker:

• Check in with teams across the service, ensuring shifts are running smoothly and everyone has what they need
• Provide hands-on support, including personal care, meal preparation, and community activities
• Review and update care plans, risk assessments, and other documentation
• Liaise with families, professionals, and external agencies as needed
• Mentor and guide new or existing staff, offering feedback and support
• Step in to lead shifts where required to maintain quality and consistency of care

About Agincare:

We’re a family-run business that’s been caring and supporting people since 1986. With over 4,500 team members, we’re one of the UK’s largest care providers and are continuing to grow. We have over 100 locations across England including care & nursing homes, home care branches, extra care schemes, supported living properties, and live-in offices. Agincare are signatories of the Care Leaver Covenant and are committed to supporting care leavers to live independently. We are proud to be able to offer a guaranteed interview to care leavers, or an informal conversation about our career opportunities. All of our care services are regulated by the Care Quality Commission (CQC). Equal opportunities are important to us at Agincare and we welcome applications from all.