Senior Support Worker

Active Care Group; Rushden; On-site; GBP 20,000 - 30,000; Full time

Job summary

A large care provider in Rushden is seeking a Senior Support Worker for a full-time role. The position involves leading a supportive team, managing care plans for service users, and ensuring their safety and wellbeing. Ideal candidates should have a Level 3 NVQ or equivalent in Health & Social Care, along with strong organizational and communication skills. This role offers competitive benefits including training, discounts, and a pension plan.

Benefits

25 days plus bank holidays

Birthday off

Access to Active Learning Hub

Active Reward App

Free Employee Assistance Programme

Nest Personal Pension

Medicash Health Plan

Active Awards programme

Enhanced Sick & Maternity Pay

Refer a Friend Scheme

Qualifications

• Sound knowledge of the Mental Capacity Act (MCA) and DoLS.
• Ability to work as part of a team and as an individual.
• Proven reliability in attendance and timekeeping.

Responsibilities

• Lead the shift ensuring staffing levels are maintained.
• Support care plans and establish routines for service users.
• Administrate medication and support with physical disabilities.

Skills

Strong organisational skills

Time-management

Communication skills

Ability to manage challenging situations

Education

Level 3 NVQ or QCF Diploma in Health & Social Care

Job description

Come and join one of the UK's largest independent providers in neuro and mental healthcare. We proudly employ over 4000+ people - no matter what your experience, we have jobs for everyone.

We have an amazing opportunity for a Senior Support Worker to join our friendly team at our Kingly Terrace service in Rushden. Our wonderful team understand that a holistic approach is necessary to ensure that those in our care are safe, happy, and healthy. We promote and fulfil the company values of being caring, honest, pro‑active, and empowering for those we support.

Kingly Terrace is a detached property providing support for eight adults with acquired brain injuries or neurological conditions. The house includes 12 large single bedrooms, a communal lounge and dining area, kitchen and separate laundry room. There is an additional Spa bathroom with a modified bath and ceiling track hoist. The ground floor is large enough to accommodate wheelchair users and there is a lift to access upper floors. Located within a thriving local community, people are supported to access the wider opportunities both in and around their home.

What you’ll be working:

You’ll be working 42 hours per week, every other weekend. The service provides care 24 hours per day, 7 days per week.

What you’ll be doing:

• Effectively lead the shift by ensuring appropriate staffing levels are maintained at all times.
• Supporting care plans to establish routine.
• Ensure that all service users have up-to-date risk assessments and person‑centered plans in place and review and update as required with the service manager.
• Ensure the people we support feel safe and stable within their day‑to‑day care.
• Personal Care.
• Cover all aspects of the support worker role as and when required to work on the floors in order to meet the needs of the service.
• Be part of the on‑call team.
• Responsible for attending and completing all mandatory training.
• Administrate medication.
• Support with physical disabilities using trained techniques and aids (e.g., hoists, wheelchairs).
• Work collaboratively with the multidisciplinary team to meet service user’s rehabilitation objectives and goals.
• Plan, co‑ordinate and facilitate person‑centred, meaningful activities for service users.

What you’ll have:

• Strong organisational, time‑management, planning and communication skills.
• Flexible, professional, and positive approach to multi‑site working.
• Level 3 NVQ or QCF Diploma in Health & Social Care or be willing to work towards it.
• Sound working knowledge of the Mental Capacity Act (MCA) and Deprivation of Liberty Safeguards (DoLS).
• Proven reliability in terms of full attendance and timekeeping.
• Ability to work as part of a team and as an individual.
• Self‑confidence and ability to manage challenging situations.
• Driving licence would be preferable.
• Ability to address and respond to employee issues in a fair and consistent manner.

We also want to ensure that individuals with disabilities are provided reasonable facilities to participate in job applications or interviews to perform essential job functions. To support this, we are a Disability Confident committed employer.

Please note that sponsorship is not available - you must already have the right to work in the UK

What to look forward to:

• 25 days plus bank holidays
• Birthday off
• Join the Active Learning Hub and benefit from a wide range of e‑learning and face‑to‑face training and development opportunities
• Active Reward App giving discounts and savings on your weekly shop
• Free 24 hour confidential Employee Assistance Programme Helpline & App to support with legal, health, wellbeing, relationship and consumer advice
• A Nest Personal Pension account
• Access to join a Medicash Health Plan for you and your family to save money on everyday health essentials like going to the dentist or opticians
• We recognise outstanding Active Behaviours via the Active Awards programme
• Enhanced Sick & Maternity Pay benefits
• Refer a Friend Scheme and earn yourself up to £1000 by recommending someone you know
• and, of course, the support and guidance of our qualified clinical and business leadership teams so that you can really develop your career with Active Care Group