Senior Support Worker

Glassmoon; Plymouth; Hybrid; GBP 19,000 - 21,000; Full time

Benefits offered by this job

Learning and Development

Blue Light Card - funded

Cycle to Work Scheme

Employee Assistance Programme

Colleague referral scheme with cash

Great Place to Work recognition

Career development opportunities

Paid comprehensive training

Job summary

Glassmoon Services is expanding its team in Plymouth. We seek a Senior Support Worker to lead a team, deliver person-centred care, and maintain high standards in a supportive, rights-based environment.

You will build consistent, person-led support around the People We Support and update plans, while guiding colleagues and reporting changes to management.

Qualifications

• Holder of Level 2 Adult Care Worker or equivalent qualification.
• Prepared to work towards Level 3 Lead Adult Care Worker.
• Right to Work in the UK and satisfactory checks.

Responsibilities

• Lead and guide a team to deliver high-quality care.
• Supervise staff ensuring standards and policies are followed.
• Maintain and update support plans with accuracy.
• Deliver person-centred care aligned to the individual’s needs.
• Collaborate with multi-disciplinary teams to maximise opportunities.
• Promote infection control and maintain service cleanliness.

Skills

Leadership

Team supervision

Person-centred care

Infection control

Communication

Education

Level 2 Adult Care Worker

Level 3 Lead Adult Care Worker

Job description

Be Part of Someone's Story!

We are excited to expand our team and invite passionate individuals to join us at Glassmoon Services!

Stardust is a one-person service, supporting someone who enjoys sensory activities, getting outdoors, walking and trips to the beach.

As a Senior Support Worker, you’ll help build consistent, person-led support around them while getting to know what matters to them and what makes a purposeful day.

In this role, you will have the opportunity to:

• Lead and guide a team of colleagues to provide exceptional quality service to the People We Support.
• Deliver care that reflects best practices, legislative requirements, and our policies, procedures, and agreed standards to support Glassmoon Services' purpose.
• Actively engage with and support individuals to learn, maintain skills, pursue personal interests, and provide unique person-centred care that is tailored to each individual, in alignment with our person-led support delivery model.
• Play a vital role in updating and maintaining support plans to the required standard, while providing support and guidance to colleagues in completing their own.
• Act as the primary source of information from your team regarding any changes in the needs of the People We Support, promptly reporting these to the Registered Manager and Multi-Disciplinary Team.
• Collaborate closely with members of the multi-disciplinary teams to maximize opportunities for the People We Support.
• If desired by the Person We Support, nurture and develop relationships with their family, friends, and other significant individuals in their life.
• Exemplify leadership qualities by being a role model who inspires and supports all colleagues.

• Effectively supervises their team, ensuring that required standards are met in accordance with best practices, agreed policies, procedures, and legislative requirements.
• Ensures that all team members receive regular one-on-one meetings, annual reviews, and additional support through the SPG&P (Supporting Personal Growth and Potential) processes
• Support and supervise colleagues to ensure that they fulfil their responsibilities to meet the needs of the People We Support.
• Always promote infection control and ensure the cleanliness of my service

Our aim is to provide all colleagues with the support to bring their best selves to work in an organisation that places equal value on their wellbeing. We want people to join, stay and progress with us as an organisation.

Therefore, we look at practical ways we can improve their working lives:

We are a real living wage employer and believe in paying everyone fairly, irrespective of age.

As part of our commitment to our Fair Pay, Pay Fair strategy, we pay our colleagues for accrued annual leave on overtime. This is not an industry standard, and we are pleased to be able to offer this to our Glassmoon Colleagues.

We commit to producing rotas 12 weeks in advance to support colleagues with their personal planning and work-life balance.

Glassmoon Services are proud to work with Skills for Care and The Department of Health and Social Care as an ‘Early Adopter’, of the Care Workforce Pathway. We have aligned our job roles with those of the NHS and other Health and Social Care employers. We have also created career paths, have career conversations and promote apprenticeships for our colleagues.

There is a requirement to work alternate weekends.

• Award winning Learning and Development
• Blue Light Card - funded by us!
• Cycle to Work Scheme
• Employee Assistance Programme
• Colleague referral scheme with cash reward
• Ongoing career development to support you in achieving your ambitions
• Paid comprehensive training
• Certified as a 'Great Place to Work' for the sixth year.
• Level 2 entry is £14.45 per hour.
• Level 3 entry is £14.69 per hour.
• Stream - We're a Flexible Pay Employer that offers Stream.
• Company pension scheme
• Blue Light Card - funded by us!
• Cycle to Work Scheme
• Employee Assistance Programme
• Colleague referral scheme with cash reward

Hold a Level 2 Adult Care Worker or equivalent qualification. Be prepared to work towards achievement of Level 3 Lead Adult Care Worker.

Right to Work in the UK

Satisfactory Criminal Records Checks

References

ID & Address check

Driver preferred