Senior Support Worker

United Response; Peacehaven; On-site; GBP 40,000 - 60,000; Full time

Job summary

A charitable organization in the UK seeks a compassionate Senior Support Worker to provide tailored support for individuals with learning disabilities and mental health needs. You'll lead teams, supervise staff, and maintain quality support while ensuring safeguarding and wellbeing. Candidates must have supervisory experience, an NVQ Level 2/3 in Care or willingness to achieve it, and the ability to work flexible hours, including weekends and nights. This role offers competitive pay and numerous employee benefits.

Benefits

Enhanced company sick and maternity/paternity pay

Wellbeing days

Time and half for bank holiday work

Access to Blue Light Discount Card

Fully paid training

Generous annual leave allowance

Pension scheme

Long service awards

Travel to work scheme

Discount shopping platform

Qualifications

• Experience in social care or supporting individuals.
• Supervisory experience and the ability to motivate a team.
• NVQ Level 2/3 in Care or willingness to achieve it.
• Strong written and verbal communication skills.
• Basic IT and numerical skills.
• Flexibility to work evenings, weekends, and nights.

Responsibilities

• Provide tailored, person-centred support to individuals.
• Lead handovers, supervise staff, and assist with scheduling.
• Safeguard vulnerable adults and follow safeguarding procedures.
• Maintain accurate records, including financial documentation.

Skills

Experience in social care or supporting individuals

Supervisory experience and the ability to motivate a team

Strong written and verbal communication skills

Basic IT and numerical skills

Flexibility to work evenings, weekends, and nights

Education

NVQ Level 2/3 in Care (or willingness to achieve it)

Job description

Role: Senior Support Worker

Salary: £13.65 per hour (plus excellent benefits)

Location: Crawley, West Sussex

Hours: 37.5 hours per week.

Are you ready to have a meaningful impact on someone's life?

Are you compassionate to others?

Are you dedicated to making a difference? Then we want to hear from you.

As a Lead Senior Support Worker, you’ll be pivotal in supporting individuals with daily living, safeguarding their wellbeing, and helping them achieve their aspirations. You’ll also take on senior responsibilities, including leading teams, supervising staff, and ensuring quality support services.

Key Responsibilities

• Provide tailored, person-centred support to individuals based on their unique needs and goals.
• Support daily activities like budgeting, cooking, personal care (if required), and community engagement.
• Build and maintain positive relationships with family, friends, and other professionals.
• Lead handovers, supervise staff, and assist with scheduling and rota management.
• Model best practices and help induct and mentor team members.
• Safeguard vulnerable adults, report concerns, and follow safeguarding procedures.
• Maintain accurate records, including financial documentation and support plans.

What skills you will bring

• Experience in social care or supporting individuals.
• Supervisory experience and the ability to motivate a team.
• NVQ Level 2/3 in Care (or willingness to achieve it).
• Strong written and verbal communication skills.
• Basic IT and numerical skills.
• Passion for promoting dignity, respect, and independence.
• Flexibility to work evenings, weekends, sleep‑ins, and nights.
• A commitment to ongoing training and development.

Please note that this role will involve elements of evening, weekend and bank holiday work. The successful applicant will also be subject to an enhanced DBS check the cost of which to be met by United Response.

In return, we will help you build a rewarding career along with the following benefits;

• Enhanced company sick and maternity/paternity pay
• Your wellbeing matters to us, so we provide 2 wellbeing days per year
• Time and half for bank holiday working
• Access to Blue Light Discount Card and Costco membership*
• Access to free occupational health, physiotherapy, counselling, wellbeing and advice services
• Fully paid training and access to nationally recognised qualifications/apprenticeships
• Generous annual leave allowance, so you can balance your work and personal life.
• Our UR STARS recognition program rewards for individuals and teams who go above and beyond.
• Work place pension scheme
• Long service awards recognising loyalty to the people we support and the organisation
• Travel to work scheme (season ticket loan)
• Access to an online shopping platform with discounts from over 3,500 retailers

United Response is not just a social care provider – we're a well-respected charity dedicated to championing the rights of people with learning disabilities, autistic people and those with mental health needs. Our mission is to empower these individuals to live, work, and actively participate in their communities, free from discrimination and unnecessary obstacles. In everything we do, we strive to be Creative, Strong, Honest, Responsive, and United.

United Responses’ culture of inclusion, and our focus on health and wellbeing and working models helps ensure that everyone – regardless of background – feels included and can be the best they can be. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity. We believe we are made stronger by the unique capabilities and qualities that each person brings to our organisation and we invest in our employees to inspire confidence and help everyone realise their full potential.

United Response is proud to be an equal opportunity workplace. We are committed to the Mindful Employer values and are a Disability Confident Leader, providing support to applicants with mental and or physical disabilities including guaranteeing an interview for disabled applicants who meet the minimum criteria.

#URC