Senior Support Worker

mearsgroup; Livingston; On-site; GBP 13,446,000 - 19,151,000; Full time

Benefits offered by this job

PVG cost covered

Staff perks & discounts

Volunteer leave

Pension scheme

Cycle to work

Eye test vouchers

Job summary

Mears Group is seeking a Senior Support Worker in Livingston to mentor care teams and oversee service delivery for individuals with complex needs. This role requires flexibility beyond the standard 9–5 schedule and involves supporting staff in delivering compassionate, person-centred care.

You will participate in audits, develop and review care plans, and collaborate with professionals to ensure high-quality services. A driving licence and proactive approach are essential.

Qualifications

• Previous experience in the care sector.
• SVQ Level 2 qualification is desirable but not essential.
• Full UK driving licence or access to your own vehicle.
• Flexibility with working hours.

Responsibilities

• Supporting and guiding care staff to deliver high-quality, person-centred care.
• Carrying out spot checks, audits and observations in service users' homes.
• Construct and implement initial care plans with regular reviews.
• Attending meetings with social workers and other professionals.
• Monitoring care standards and ensuring compliance with policies and legislation.
• Maintaining confidentiality and safeguarding throughout the service.
• Reporting concerns, incidents and progress to your line manager.
• Participating in the on-call rota and providing emergency or holiday cover when needed.
• On occasion, deliver direct care.
• Promoting a safe working environment and contributing to team meetings.

Skills

Care experience

Flexible working

Leadership

Communication

Education

SVQ Level 2

Job description

Hourly rate: £14.22

Senior Support Worker

Location: Livingston

Hourly Rate: £14.22 plus mileage between calls

Contract Type: 6 month fixed term contract, 16 hours per week.

About the Role:

Mears Group is one of the UK's leading housing and care providers, supporting both public and private sectors. With over 5,500 employees, we put people at the heart of everything we do. Our care teams in Macduff are dedicated to delivering high standards of support that enable individuals to live safely and independently in their own homes.

We are currently recruiting for a Senior Support Worker to join our team. This is not a standard Monday to Friday, 9-5 role. Flexibility is essential and will be reciprocated. You'll play a key role in mentoring care teams, overseeing service delivery, and supporting individuals with more complex needs.

Role Duties

• Supporting and guiding care staff to deliver high-quality, person-centred care
• Carrying out spot checks, audits and observations in service users' homes
• Construct and implement initial care plans complete regular reviews.
• Attending meetings with social workers and other professionals
• Monitoring care standards and ensuring compliance with policies and legislation
• Maintaining confidentiality and safeguarding throughout the service
• Reporting concerns, incidents and progress to your line manager
• Participating in the on-call rota and providing emergency or holiday cover when needed
• On occasion, maybe required to deliver direct care.
• Promoting a safe working environment and contributing to team meetings

Key Criteria:

• Previous experience in the care sector
• A full UK driving licence and access to your own vehicle
• Flexibility with working hours and a proactive approach
• Strong communication and leadership skills
• A commitment to delivering compassionate, respectful care
• An SVQ Level 2 qualification or above is desirable but not essential, as full training will be provided

Benefits:

• Cost of PVG covered
• Mears Annual Family Fun Day for you and your family
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more
• Family friend policies
• Refer a friend scheme (total of up to £2000)
• Excellent training
• Pension scheme
• Cycle to work scheme
• Eye test vouchers
• Employee Assistance Programme (Access to Free counselling service)
• Wellbeing service (Access to trained mental health & wellbeing advisors)
• Mears Rewards - A performance recognition platform whereby you can be rewarded in high street vouchers

All our roles require candidates to have the entitlement to work within the UK, Mears does not currently offer visa sponsorship.

Candidates should be aware that all our roles are subject to relevant Background, Identity & Security checks before commencement of employment.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive, we are a Disability Confident employer, valuing individuality and ensuring equal opportunities for all.

We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this, we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.