Senior Support Worker

HCPA; Hatfield; On-site; GBP 40,000 - 60,000; Full time

Job summary

An organization providing care services is seeking a Senior Support Worker in Hatfield. The role involves delivering person-centred care to adults with learning disabilities and autism, supervising staff, and supporting service user community relationships. Compassion and reliability are key attributes, alongside UK Senior Care experience. The position offers numerous benefits, including annual leave and career development opportunities. Candidates should demonstrate positivity and team focus in their approach to support.

Benefits

Annual Leave

‘Blue Light’ discount scheme

Ongoing career training and development

Employee Assistance Programme

Life Insurance - Death in Service Benefit

Overtime pay for hours above 37.5 p/w

Qualifications

• UK Senior Care experience is required for this position.
• The candidate must treat people with kindness, patience, and respect at all times.
• Understanding the importance of consistency and being there for individuals supported.

Responsibilities

• Ensure service users are at the heart of care delivery.
• Supervise staff and ensure they contribute to efficient service running.
• Support service users in maintaining community relationships.

Skills

Compassionate

Reliable

Person-centred approach

Positive and proactive

Team-focused

Job description

About the Company

Exclusive Care provides care and support services to adults with learning disabilities and autism. We operate across residential and supported living settings, helping individuals lead safe, meaningful, and independent lives within their communities.

This role exists to ensure that each individual we support receives person-centred care that meets their specific needs, promotes independence and enhances their overall quality of life. Staff in this role play a key part in delivering daily support, safeguarding wellbeing, and helping individuals build life skills, confidence, and social connections.

Why should I apply for this Senior Support Worker job?

We offer the following benefits:

• Annual Leave
• ‘Blue Light’ discount scheme eligible
• Ongoing career training and development
• Employee Assistance Programme
• Life Insurance - Death in Service Benefit
• Overtime - any hours worked over 37.5 p/w are eligible for uplifted pay rate.

Care Professional Academy Rewards include:

• Hertfordshire based Rewards
• Student Discount Packages
• Access to a Student Card - usually exclusive to university students!
• Care Professional Rewards: Discount codes, cashback and savings on over 800 UK retailers including Sainsbury’s, Argos, Boots, Marks & Spencer, Tesco, John Lewis/Waitrose, Apple, Pizza Hut and many more.
• Discounts on travel including bus ticket discounts, reduced servicing, and car leasing.

And a lot more...

What does this Senior Support Worker job involve?

The Senior Carer’s responsibilities include but are not limited to the following:

• Ensure service users are at the heart of the care delivery and their wishes and preferences enhance their wellbeing
• Supervise staff and ensure that all staff contribute to the efficient running of the service
• Support service users to maintain their relationships and connections with the local community
• Monitor the wellbeing of each service user, being aware of any change impacting on care and care plans, ensuring that new needs are met, and written records are amended to reflect any variation, communicating updates to the registered nurse
• Be responsible for informing the nurse of any changes in the needs of service users
• Support service users with their medication requirements
• Act as a key point for contact with service users, their relatives and visitors, as well as health and social care professionals involved in their wellbeing, ensuring that any reasonable requests are acted upon, and concerns or complaints are escalated
• Be responsible for promoting and protecting the welfare of those individuals supported by the service

Am I the right person for this Senior Support Worker job?

We’re looking for individuals who share our commitment to providing high-quality, person-centred support to adults with learning disabilities and autism.

UK Senior Care experience is required for this position.

We are looking for candidates who are:

• Compassionate – you treat people with kindness, patience, and respect at all times
• Reliable – you understand the importance of consistency and being there for the individuals we support
• Person-centred – you see the individual, not the disability, and support people in a way that promotes independence, choice, and dignity
• Positive and proactive – you're committed to helping people achieve their goals, no matter how big or small
• Team-focused – you communicate well, support your colleagues, and value shared responsibility