Senior Support Worker

Salutem Care & Education; Hampstead; On-site; GBP 30,000 - 42,000; Full time

Benefits offered by this job

Employee assistance

Online GP access

Health plan

Cancer cover

Menopause support

Wagestream

Cycle to Work

Gym discounts

National Trust

Job summary

Salutem Care and Education is seeking a dedicated Senior Support Worker to lead high-quality, person-centred care within supportive environments. You will shape care delivery, engage with individuals to understand their needs, and drive best practices across teams.

The role involves developing tailored care plans, supervising staff, and ensuring compliance with safeguarding and safety standards while maintaining a compassionate, inclusive approach.

Qualifications

• Develop and maintain detailed, person-centred support plans focusing on health, wellbeing, relationships and diversity.
• Implement activity plans promoting autonomy, new experiences and regular engagement with individuals.
• Support individuals in financial planning, medication self-administration, and health reviews.
• Ensure environments meet Health and Safety policies including Fire Safety.

Responsibilities

• Develop person-centred support plans promoting health and wellbeing.
• Implement activity plans to encourage autonomy and engagement.
• Support financial planning, medication self-administration, and health reviews.
• Tailor environments to meet individual needs with safety policies.
• Recruit and manage staff through induction, supervision and training.
• Deliver care following Salutem's Quality Assurance framework and manage incidents.

Skills

Compassionate & empathetic

Strong communicator

Detail oriented

Proactive & innovative

Diversity & inclusion

Team player

Job description

At Salutem Care and Education, we are dedicated to ensuring that the individuals we support receive exceptional, empowering care from a team of highly trained and compassionate staff, within environments that are both warm and nurturing. We pride ourselves on being innovative, solution-focused, and committed to achieving the best possible outcomes for every person in our care.

About the Role

As a Senior Support Worker, you’ll be instrumental in providing high-quality, enabling care, facing new challenges and rewards daily. Your leadership and expertise are key to our success.

Key Responsibilities

• Develop and maintain detailed, person-centred support plans that promote health, wellbeing, relationships, and diversity, while ensuring compliance with legal and safety standards.
• Implement robust activity plans that encourage autonomy, new experiences, and flexibility, regularly engaging with individuals to seek their views.
• Support individuals in financial planning, medication self-administration, and regular health reviews, adhering to the Mental Capacity Act principles.
• Tailor the environment to meet individual needs, ensuring Health and Safety policies, including Fire Safety, are followed.
• Recruit and manage staff through robust induction, supervision, and training processes, ensuring person-centred schedules and personal development plans.
• Deliver outstanding care and support by adhering to Salutem's Quality Assurance framework, embodying core values, and managing incidents according to policies.

About You

• Compassionate and Empathetic: Naturally caring and understanding.
• Strong Communicator: Excellent interpersonal and communication skills.
• Detail-Oriented and Organised: Able to manage multiple tasks efficiently.
• Proactive and Innovative: Always looking for ways to improve care delivery.
• Committed to Diversity and Inclusion: Respectful of all backgrounds and beliefs.
• Team Player: Collaborative and supportive within the team.

Our Core Values

• Supportive: Helping everyone reach their full potential.
• Ambitious: Striving for the best outcomes.
• Loyal: Prioritising our staff and the people we support.
• Unique: Innovating without compromising quality.
• Transparent: Fostering openness and mutual respect.
• Engaging: Partnering with everyone involved.

Why Choose Us

• Emotional Support: 24/7 Employee Assistance, mental health resources, meditation apps, and bereavement support.
• Medical Support: Free Online GP access, Health Cash Plan, Cancer Cover, and Menopause support.
• Financial Support: Flexible pay with Wagestream, utility bill savings, Money Helper, and Life Assurance.
• Physical Support: Online workouts, Cycle to Work scheme, gym discounts, and National Trust activities.

Still not convinced?

Recognised as a Top Employer United Kingdom 2026 by the Top Employers Institute.

Named among the Top 100 Global Inspiring Workplaces by Inspiring Workplaces.

Proud to be a Disability Confident Committed employer.

Salutem Care and Education is dedicated to protecting and promoting the well-being of children, young adults, and vulnerable individuals. As part of our safer recruitment process, the successful candidate will be required to complete thorough pre-employment checks, including an enhanced DBS and, where applicable, overseas criminal record checks.